Update blackBerry Smartphones the my OS

Similar Questions

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones/application through desktop bb software software

  is it ok to update software of bb? How long does take to update the applications or the software?

  Yes, about an hour.

  Use the BlackBerry Desktop Software on your computer, make a backup of your BlackBerry smartphone, first.

• Updated blackBerry Smartphones more recent BBM surveys

  I received a notification of the world BB app there is a BBM updated and installed the latest version. But I was not able to install the last world of BB. Now, I'm not able to use BBM as he continues to ask me to key in my BB pin and when I do, the message is "the server is not available. Don't know how to solve this problem and cannot use BBM now. It is very annoying. Help, please!

  Hi MaeKan

  On BlackBerry 7 devices, BlackBerry ID is deeply integrated into our device, this is the main key for many applications on your devices. On your device Homescreen go to Options > device > BlackBerry ID > press the Menu key > click on Check for Updates if updates are available, if it will download on your device.

  • KB23716 : What is a BlackBerry ID

  Like you have several problem with your device, please try these steps in a sequence:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the maintenance book for the e-mail account to BlackBerry Internet Service from the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Once you did try BBM to see if it allows access. Or perhaps reinstall the BlackBerry Messenger application using the same method as mention earlier.

• UPDATE blackBerry smartphones

  Hello

  I have 1 notification update of my black berry 9790 so I confirm to update and when the update starts my stop from phone to 18% for a long time, then listening off and it starts the installation now, he was arrested at 11% and I am not able to do anything with my phone. Can you please help to solve this issue.

  Can't wait to hear from you soon

  Thank you and best regards

  ELIJAH

  Hi eliet

  Welcome to the Forums of the BlackBerry Support

  There are two methods for recovering for you to try:

  (Credit JSanders)

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• Data not updated blackBerry Smartphones when inactive phone

  Hi all

  Recently, I removed my main of my device e-mail address while he is on vacation.

  I just put back it, but now I find that data (emails and BBM) are not updated when the phone was in bag for awhile.

  If I put myself in response to or sending emails or BBM of unit all starts update again and all emails in circulation and BMMs come out at the same time.

  Everything working the normal flow is restored, but after being in the Pocket for awhile everything stops again.

  Any ideas?

  I noticed the problem when I started getting these archaic messages called SMS asking me why I do not answer to my BBM... naturally the idea of not receiving them is scaring me senseless!

  Kind regards

  Erik

  Hi and welcome to the forums!

  We need to know what version of the software on your device.

  Check the version of operating system of the device, and then use the correct steps to register your device. Basically, you refresh your network connection and the software to control the connection on your device.

  Thank you

  Bifocals

  KB23393 How to check the version of the BlackBerry Device Software installed on the BlackBerry smartphone

  KB00510 How to register a BlackBerry smartphone with wireless network

  KB02141 How to reset a BlackBerry smartphone

• Dead after attempt update blackBerry smartphones

  Hey everybody,

  I am now completely depressed due to the fact that I tried to relive my BB dead these last hours.  It's current state, I can't get any response from him.  The power button does nothing, it lights up.  If it has a power source then orange top right flashes regularly, but that's all.  I can plug it into my computer and nothing does correctly recognize.  The BB Desktop Software answers as I have not plugged, but I tried to return to the update process in the hope that it will solve it.  The process takes a very long time, but it each time-error: "Unable to reconnect to the device during an operation of loading multi-etape." is the error message I receive after the process.

  This all started when I opened my BB Desktop Manager hoping to synchronize my data.  I got a dialog box informing me of an update, I didn't know that it would do no harm.  After all, he told me to do the update.  The update failed with the error message mentioned above and I have a brick now.

  Anyone has any ideas on how to get this thing going again?  I got it for about two weeks...

  Thank you

  Steven Brown

  Hi, Steven.

  Click on the link below:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

• Updated blackBerry Smartphones hotmail help!

  I am looking for help on a message I received on my Blackberry Curve 8330. It's not to answer required action: message from update to update the password for my hotmail account. When I try to do it won't accept, yet when I try to set up a new account, it is said that there are already. I'm so frustrated, can someone help me with this? My carrier is Sprint. Thank you!

  Thanks Drizzt09! FINALLY, I think it's fixed! I did as you said and done what both of you suggested, remove my battery and then from the Blackberry to the top it works. Woohoo! He gave me fits for weeks!

  It's the best forum! Thank you both for your help!

• Update blackBerry Smartphones Blackberry Torch problems

  I have problems updating my Blackberry Torch with Blackberry Desktop Software for my Mac.

  I used to be seen Blackberry "BOLD" and backup of my files.  After I sold my "BOLD" and bought a flashlight, I restore data using the backup of the data of my previous "BOLD".  So, when I plugged my lamp again, this happened:

  First, they said: 'there are updates available for your BlackBerry® device software day.  You want to display the details of the update? »

  I clicked on the details.

  Then the window 'Software update device' is out and I clicked "Start update"

  -L' usual "backup and restore device data" and "backup and restore of third-party applications" have been verified.

  Then he said: "a database / files could not be saved" and it was card global Options, unexpected error and they asked if I wanted to continue.  I clicked on continue.

  And then, he says he expects 703 files to download and it just hung there entirely, after an hour.  I had to force quit the Blackberry Desktop Manager.

  Help, please.

  I had found a solution to this.

  When I update my Blackberry Torch, I unchecked all boxes that says he will back up third-party application and also my blackberry.  In other words, it will just update my blackberry Torch OS.

  I let run for about 30 minutes and finally, that my blackberry of the flame has been updated to the latest OS.

  Well, bother I know why it's happened, but all of a sudden, he decided to work.

• Update blackBerry Smartphones os6 and all I have is black screen reset/reload 'Blackberry '.

  I have a Bold 9650 and last night I updated to OS6, the undate seemed to go ok, I even had a little video to show the features, but then he told me that I had to update my email addresses, and when I did I was told to reboot to complete the update.  At this point I got was the start to the top/reload screen that says Blackberry with the white flag of the restart procedure.  The complete line indicating that the process is complete, but it is stuck on this screen.

  I have taken the battery several times, and the same process is repeated.  Any ideas on how to get my phone working again?

  Thank you!

  Thank you very much for this information.  It was my original plan, but I didn't know how to go on this issue.

  I ended up going in Blackberry Desktop Software and applications, I noticed that I had 2 email, configure applications.  Since this is what I was doing when it failed, I removed the older (thought it was probably the surplus OS5 and incompatible with the new OS) and it worked.  I did a restore and everything seems to work fine now.  And I'm diggin' OS6!

  Thanks again!

• After new update blackBerry smartphones I had problems

  Before upgrading my blackberry button the 'A' the keyboard would lock my phone so that it needed a password to return. After the update button "A" only locks the keyboard. Is there anyway that I can fix this? Was it before malfunction?

  I don't think you can do it. I think that you can configure the safety lock to a touch of comfort to the game faster

• Database of blackBerry Smartphones the address book not available for synchronization

  ... "For help to resolve this problem, refer to KB19454 in the Knowledge Base of Blackberry Desktop Manager".

  I did, and it says this:

  Cause 1: the BlackBerry smartphone does not contain the PIM application you are trying to synchronize with. For example, the screenshot above error has occurred as a result of the application of tasks is not installed on the BlackBerry smartphone.

  Then, of course the BlackBerry has the address book app installed, and if it wasn't the cause.  I followed some of the sons of other related expenses and came up with nothing.

  I synced before - first time that successfully, this worked great, the second time that he kept failing, so I changed the setting to REPLACE my address book on the BlackBerry each sync, who has worked several times, and now this.

  GRRRR... of ideas?

  Worked like a champ, with the only exception to the process.  When I looked at my address book to the end, he had more than one entry for each record.  So I went back to the process, but this time, before you reconnect and resynchronize, I deleted manually additional entries - for some reason, they were still there, even though I "erased" address book information!  I'm guessing that these entries were originally a part of the problem.  Anyway, once deleted I've reconnected, resynced ' by replacing ' content of the BB for the address book - and now I have great 2-way synchronization job. "  Thank you!

• Update blackBerry Smartphones Blackberry Storm 9530?

  I discovered how to check up-to-date through updates wireless on my phone, but when I check to see if there is a sound telling me that there is not. I have the 4.7.0.148 version... I thought it was supposed to be version 5 help please?

  Hi and welcome to the Forums!

  OTA update is, IMO, the worst choice. In general, many have wound up losing all their data. Not pretty.

  Best is to use the package to update your provider (VZW, can I guess?) and Desktop (to save and restore) software. Follow these instructions:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Good luck!