Update blackBerry torch 9810 blackberry Smartphones does not start after BlackBerry Protect?

be on the alert for blackberry protect the update and installed upward and went to restart now. my blackberry 9810 torch is now as it restarts and will not return. need help ASAP!

You are able to reboot your device in SafeMode as shown in KB17877?

I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

Tags: BlackBerry Smartphones

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