Update errors (iPhoto, Garageband) inherited iMac 2011

I've updated an iMac mid-2011 legacy of OS X Lion to El Capitan, and almost everything works, except that the App Store again that Garageband and iPhoto (*) requires the update, but when I try to do updates: "Update not available with this Apple ID" / "this update is not available for this Apple ID either because it was bought by another user or the item has been repaid. or cancelled. "(for Garageband, has always been the same second part of that message; I could have sworn that attempts to update iPhoto used to give another like the one given below after a failed attempt to execute it, but now, it's the same mistake as with Garageband).  After that, I get another message, "We could not complete your request." / "there was an error in the App Store. Please try again later. (null) ».

(*) I understand not iPhoto is obsolete, but despite you ask to import from iPhoto, Photos actually seems to have done the job (maybe he did, but I can't be sure if I can't open iPhoto), so I would need to retrieve inherited photos (family).  If it is not possible to update, can someone let me know which directories to go to be safe?

The existing version of iPhoto is 9.2.1 - this will not work and says he needs an update (who, when tried, gives the error message "Point not available" / "the object you requested is not available in the US store.").  The existing version of Garageband is 6.0.4 - this runs, but says it needs an update.

To the best of my knowledge, the previous owner never bought either of these as a separate post (the previous owner never used Garageband and found it annoying that this has been included in the default Mac OS X software), and I don't think that the previous owner has even bothered where was able to set up a Apple ID , so I don't know why these 2 programs to give the above error messages when any other update very well.

How can I fix it?

When Googling for solutions, the people of problems post answers to always seem to be a little different, although I knew to have duplicates on other readers might cause problems (I can say in advance that I don't have this problem: it happens with any connected storage device).  I tried the solution to drag *.app for these last records in the trash and then retrying App Store, but he wants to charge for Garageband and will not appear iPhoto at all (although it shows for iPhoto Add-ons that are always available).  I also saw a workaround complicated for those who want to stick with iPhoto instead of Photos that is to make a new account to install it (in fact I already did, by making a new account on this computer after the update to El Capitan, even if I get the same errors on the previous owner).  Also, before you just drag *.app for these last files in the Recycle Bin permanently, I need to know if other things must be removed to get rid of them, if they cannot be updated.

Before anyone arrives on my case about do not update the software on the Mac for a long time before Mac OS X El Capitan, also note that the previous owner had problems of health and health problems of the family during the duration of validity as it should have been upgraded, enough to take it past option of discord.

Apologies for any question in double (strangely, putting my question in the search bar or by post in these forums did not turn anything and sent me directly to do this post) or something that should be obvious, these last weeks have been my first experience Mac search in the system (i.e., more than occasional use during the family visit) since the mid-2000s , and this is my first time on these forums.


This you should get a completely restored system so that it was when it was first purchased. After that upgrades should be thin. There is no Apple given ID. All applications must work.

  1. The recovery of Internet startup by pressing Option + command (⌘) r immediately after start-up or that you restart your Mac. Release the keys when you see the Apple logo. Start-up is finished when you see the utility window.
  2. Open utility drive in the Utilities window, then use disk utility to erase your hard disk using the Mac OS extended (journaled) format. Quit disk utility when done.
  3. Choose Reinstall macOS (or reinstall OS X) in the utility window, and then follow the instructions on the screen.
    This installs the system provided with your Mac, when it was new.

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