Update FIREFOX 22.0 hangs the computer

I've updated this morning, but when the watched videos on almost any site that I would get a computer crashed almost every time usually freeze first, then goes to blue screen. It never happened before that after updating to the new version of Firefox. Its the reason why I stopped using chrome and since they helped me to find the problem. I hope this time I get help and not the cold shoulder...

Cold shoulder?

It is a standard orientation that addresses the most common issues with the Flash Player. I'm sure you've seen some of it before, but just in case:

(1) make sure that all recorders/downloaders who interact with the Flash media are as up-to-date as possible, or turn them off.

(2) disable graphics hardware acceleration in Firefox and Flash [particularly relevant for blue screen crashes]

(A) in Firefox, uncheck the box here and restart:

the button Firefox orange (or the Tools menu) > Options > advanced > General > "use hardware acceleration when available.

(B) in Flash, see this article from Adobe technical support: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) turn off protected mode (Windows Vista/7/8)

See this article from Adobe support under the heading of 'Last resort': Adobe Forums: how to fix protected Flash Player for Firefox mode?

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    Windows 7 updated 1 week ago disabled certain functions.  Could not get the printer to work until I had spent more than a half-hour in line with HP technical support.   He has kindly changed my settings so that updates do not load automatically.  Now have the message there is new update.  How decide whether or not it is safe to accept it?  If it screws to the top of the computer, can I uninstall it?  Should I just ignore the updates and keep the computer that works not changed?  I am a 70 year old doctor and do not spend days trying to fix the problems with this computer.

    Hi lagodasailing,

    I understand that you would like to know how to find out if it is safe to install an update or not and if there is an option to uninstall or cancel the installation of this particular update when they create a mess in your computer.

    First of all, I recommend you to continue the installation of any Windows Update, you are prompted to install. Windows updates are developed to close open ports, where a malicious user could get in your computer system.

    If an unlikely result occurs after you install the update, you can perform system restore to return the system to its previous working state back. If it is not-so-good result is caused of the newly installed updates more than 1, it is recommended to try to install the updates one at a time to separate or to know that it really caused the problem and after that the results back here so we could help more you or give you advice.

    To run under Vista/Windows 7 system restore: http://windows.microsoft.com/en-us/windows-vista/What-is-System-Restore

    If this post can help solve your problem, please click "Propose as answer" If you find it useful, mark it as useful by clicking the 'Vote as useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • After update today no response from the computer after restart on June 6, 2009

    Hello. I just, I was wondering if someone who has updated XP today is having the same problems. I have updated the automatic updater and restarted as requested. The box came but no response no matter what, as if the hd was fried. All my fans turn on but nothing on the screen my DVD players don't openand even as the lights of the habit of my keyboard lights still. Any idea would be useful.

    Try unplugging al computer, power, cable make sure ther is not a CD or a DVD inserted and try again.
    If you get nothing on the screen is it possible that you're computer has hardware problems.
    Simply plug the necessary input devices and the power to run the diagnostic tests. (mouse, keyboard, scree)
    I wouuld also suggest to perform a complete diagnosis of a bootable CD.
    Your computer has an integrated video card? If you have an external disconnect and add plug the monitor cable onboard video card.

    Thank you

    Martin
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Update has not installed while the computer shuts

    When shutting down my computer is trying to install an update, but seems to stop and the computer never stops. I waited eight hours before restart my computer. What should I do to install this update and resolve this situation?

    Download this particular update directly from Microsoft and see if that stops the problem.

    Mick Murphy.

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