Update for Windows Vista (KB973687) fails to install (Error 80070020), even in save mode and boot clear. How can I install?

Vista 32-bit SP2
Norton Internet Security 2010, self-protection and firewall disabled
FujitsuSiemens Scaleo with Intel Core2 Quad

Thank you much in advance.

rh69,
When you have uninstalled Norton have you used the Norton removal tool?  If this isn't the case, you may want to try this to remove it and then test the updates.  It is also possible that a malware\virus has exceeded Norton.  You should look at this thread and check your system for infections:

Get rid of malware

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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