Update KB 2509503 cannot be used?

I reiceved an update for Microsoft Office 2003 KB2509503. Then a label came up saying: the update cannot be used.

What should do?

Hi Inga-LillMaunula

 

1. you have office 2003 installed on the computer?
2. do you have Microsoft Office 2003 service pack 3 installed on the computer?


If you meet all the prerequisites for the update then I suggest you try to manually download the update and install it. Check if this helps-

http://support.Microsoft.com/kb/2509503

http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=8b68cf68-1606-4649-B860-a64702c6cf33

 

I hope this helps.

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