Update my windows 8.1 to 10 somehow I could not update completely and I lost my administrator account

Original title: Windows 8

Hi guys I had a problem like this. When I updated my windows 8.1 to 10 somehow I could not update completely and I lost my administrator account. Icreated new account and try to connect, but still he said that I had been registered in the temporary profile yet, I had the chance to use. When I disconnect and try to connect again it stay on the page of waiting please two days stating at the time that failure to configure windows updates. Now I can't connect at all for the last three days. Help me guys.

Hello

Thanks for posting your query on the Microsoft Community.

According to the description, you can not connect because it is blocked to wait please and you also get error message failed to configure windows updates.

I would be grateful if you can provide us with the following information to help us better understand the issue:

  • What is the full error message / error code that you get on your screen?

This problem may be due to updates pending.

I suggest you to follow the below methods and check.

Method 1:

I suggest you to disconnect all external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except the keyboard and mouse and then start.

If this solves the problem, then add devices one by one after the other until you discover the piece of hardware causing the issue. Then we can update driver for this particular device.

If the problem persists, try Method 2,

Method 2:

I suggest you to check if you are able to connect mode safe mode by using the following commands.

Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

Follow these steps to start the computer in safe mode.

a. boot from the DVD of Windows 8.

b. click on repair your computer.

c. click Troubleshooting, and then select Advanced Options.

d. Select the prompt option.

e. Once you open the command prompt, enter the following command and press ENTER.

Bcdedit/set {bootmgr} displaybootmenu Yes

One time completed, please restart your computer, then press F8 to access screen on startup, then press F4 or 4 to enter Safe Mode.

Check if the problem persists in safe mode.

If the problem does not persist in Mode safe mode, then perform a clean boot in order to check if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts.

How to solve problems using the clean boot in Windows: http://support.microsoft.com/kb/929135

Note: After the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

If the question did not resolve, try Method 3,

Method 3:

I suggest you to check if there is no update pending Windows needs to be installed.

If so, then I suggest you to install the update and check if it helps.

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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