Update of Microsoft showing the white screen

I have a problem with windows update, it shows a white screen with #ElementModuleHeaderText #.
#ActionCustomInstallImportant #.
#ActionCustomIntstallOptional #.

and that's it nothing else, the page is empty, don't cancel anything. You have any ideas what it could be and how to fix it?  Thanks for the help.

I have not downloaded anything in recent weeks, and I can say no updates have been installed for a few weeks.

Hi Whizzie,

Welcome to the Microsoft Vista answers Forum!

You can try the steps below and check if the problem is resolved.

Step 1: reset Windows Update components .

To reset the Windows Update components, you can follow the link provided below.

http://support.Microsoft.com/default.aspx/KB/971058

If the solution provided above does not resolve the problem, you can follow step 2 to perform a clean boot.

Step 2: clean clean boot .

1. click on start, type msconfig in the search box and press ENTER.

User account control permission

If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

2. in the general tab, click Selective startup.

3. under Selective startup, clear the check box load startup items.

4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

5. click on OK.

6. When you are prompted, click on restart.

7. after the computer starts, check if the problem is resolved.

If the problem is resolved to check what is the cause of the problem, referring to the link given below:

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

Click Start, type msconfig.exe in the start search box and press ENTER.

If you are prompted for an administrator password or for confirmation, type your password, or click on Continue.On the general tab, click the Normal startup option, and then click OK.

When you are prompted to restart the computer, click on restart.

Hope this information is useful.

Thank you, and in what concerns:

Suresh Kumar-Microsoft Support.

Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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