Update of software and applications

I'm having a problem that continues to get my software apps and windows updates. I bought 2, PC laptop Compaq CQ58-bf9WM yesterday and began the process of update of preinstalled applications and keep for the lack of updates to the window 12 and they all. For the most part when it fails it gives me the error 0x800700b7 code no matter how many times I try again, it remains to fail. For Windows updates, I started just to be stuck in a update screen where it goes to 12% that remains for about maybe 10-15 minutes that restarts and recurrence. At the time where the update was "placed" an hour had already passed, checked to see if everything was good and updated, but the said installation failed. I don't know what the problem is with my laptop, the other is updated without any problems. I have a factory warranty, but do not want to use at the only up to what all else fails. Its 8 Windows running. Help, please.

This is what MS recommends to do in this case where usually a services of a company of 3er party is stop your update process.

Step 1:

(a) press "Windows + R" on the keyboard.

(b) in 'Run' windows type "MSCONFIG" and click 'Ok'.

(c) click on the "Startup" tab and uncheck the "Safe Boot" option.

(d) on the 'Général' tab, select the "Selective startup"option, and then click to clear the Load Startup items check box option.

(e) on the 'Services' tab, click to select the checkbox "Hide all Microsoft services" and then click on 'Disable all'.

(f) in the "Startup" tab, click on 'Open the Task Manager '. In the window Task Manager on tab startup, right-click on each item to boot that are enabled, and then select 'disable '.

(g) click on 'OK'and then click on restart.

Step 2: Enable half the services

a. follow steps 1a and 1B to start the System Configuration utility.

b. click on the Services tab and then click to select the hide all Microsoft services check box.

c. Click to select half of the check boxes in the Service list.

d. click OKand then click restart.

Step 3: Determine whether the problem returns

If the problem persists, repeat steps 1 and 2. In step 2, click to clear half of the check boxes that you have initially enabled in the Service list.

If the problem does not occur, repeat steps 1 and 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the list of services , and you the problem persists, the service selected the cause of the problem. Go to step 6. If no service is causing this problem, go to step 4.

Step 4: Enable half of the startup items

If no startup item causes this problem, a Microsoft service most likely the cause of the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the hide all Microsoft services check box in each step.

Step 5: Determine whether the problem returns

If the problem persists, repeat steps 1 and 4. In step 4, click to clear half of the check boxes that you have originally selected in the startup item list.

If the problem does not occur, repeat steps 1 and 4. In step 4, select only half of the remaining check boxes that are cleared in the startup item list. Repeat these steps until you have selected all the check boxes.

If only one startup item is selected in the startup item list, and you still experience the problem, start selected in the list element is the service that is causing the problem. Go to step 6.

If no startup item causes this problem, a Microsoft service most likely the cause of the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the hide all Microsoft services check box in each step.

Step 6: Resolve the problem

After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

Step 7:

Note: When you have finished troubleshooting, follow these steps to start the normal start.

(a) press "Windows + R" on the keyboard.

(b) in 'Run' windows type "MSCONFIG" and click 'Ok'.

(c) on the "Général" tab, click "Normal startup" option, and then click on 'OK'.

(d) when you are prompted to restart the computer, click "Restart".

Tags: Notebooks

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