Update of Vista is 0% complete and the computer shutsdown

Laptop of my son is cycling with the message "Configuration updates: stage 3 of 3-0% complete.".  Do not turn off your computer' it then stops after a 30 seconds and automatically restarts the same message.  Help please.  Tom

Hi the Coog,

Welcome to Microsoft Vista answers Forum!

I have a few here that might solve the problem.

The Startup Repair tool can fix some problems that prevent Windows Vista from starting correctly.

To run the Startup Repair tool by using the Windows Vista installation disc

If you have the Windows Vista installation disc, follow these steps to use the Startup Repair tool:

  1. Insert the installation disc.

    Note The computer must be configured to start from a CD or a DVD. For more information on the configuration of the computer to start from a CD or a DVD, see the documentation provided with your computer.

  2. Restart the computer. To do this, click on start toreduce this includes this im, click the arrow next to the lock button, and then click restart.

    Note If you cannot restart the computer by using this method, use the power button to turn off the computer. Then, turn the computer back on.

  3. Set your preferred language and then click Next.

    Note In most cases, the Startup Repair process starts automatically, and you do not have to select in the System Recovery Options menu.

  4. Click repair your computer.
  5. In the System Recovery Options dialog box, click the operating system you want to repair, and then click Next.
  6. In the System Recovery Options menu, click Startup Repair to start the repair process.
  7. When the repair process is complete, click Finish.

Additional information: http://support.microsoft.com/kb/925810

http://windowshelp.Microsoft.com/Windows/en-us/help/5c59f8c1-b0d1-4F1A-AF55-74f3922f3f351033.mspx#EI

I suggest that perform you a system restore to restore to previous settings, follow these steps:

To restore the operating system to an earlier point in time, follow these steps:

1. Click Start, type system restore in the search box, and then click System Restore in the list programs.
If you are prompted for an administrator password or a confirmation, type your password or click on continue.

2. in the System Restore dialog box, click on choose a different restore point and then click Next.

3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

4. click on finish.

You can visit the link to the KB Article for reference:
http://support.Microsoft.com/kb/936212

Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

Further information: http://windowshelp.microsoft.com/Windows/en-US/Help/517d3b8e-3379-46c1-b479-05b30d6fb3f01033.mspx

Hope this information is useful.
Let me know if it worked.
All the best!

Thank you, and in what concerns:
Swathi B - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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