update of windows xp on the computer that has never been updated for several years because the owner has never had access to the internet. I can just to SP3? SP2 has been installed ever

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  ??

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  Hello Fred!

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  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
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  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

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  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I had photoshop elements 13 on another computer that has been recovered by Microsoft and replaced by the new. How can I remove the serial number of a computer that no longer exists?

  I had photoshop elements 13 on another computer that has been recovered by Microsoft and replaced by the new. How can I remove the serial number of a computer that no longer exists?

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• Specific update for Windows on Windows 7 disables the internet connection in Internet Explorer

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  [I turned first on my new computer on 30 August.] I tried to activate [the 60 days Norton free trial] in the first week or two, so maybe between 7 September - 14 September... not [uninstall before I installed MSE] however.

  You must have activated the free trial immediately (i.e., August 30), not a week or two later. In addition, you should have uninstalled Norton free trial AND download / run the Norton Removal Tool BEFORE you installed Microsoft Security Essentials.

  I suspect that you see the effects of a hijackware infection. Chances are that your computer is already infected at the time wherever you tried to activate the free trial of Norton. See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

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  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" once again in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  VERY IMPORTANT!-online The Norton free trial will be reinstalled (but invalid!) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the Norton Removal Tool before you install any Windows updates AND before installing your new antivirus application (for example, Microsoft Security Essentials).

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/w7repair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Wish I had better news for you. Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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  Windows 7 Upgrade Advisor.

  http://TechNet.Microsoft.com/en-us/library/dd772579 (WS.10) .aspx

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