Update on a laptop that has not been used in almost 1 year
My husbands cell phone has not been used since last October. He was diagnosed with leukaemia, shortly after he had and has not shown an interest to learn to use it until now. It has Windows 8 and we want to do the free update of Windows 10. The laptop wants to 79 updates before we start download Windows 10. He has been on and downloading these updates for more than 3 hours and the screen still says 0% complete. Is it normal to take so long after being unused for so long? Husband and I went to the challenge of the technology. Any help is greatly appreciated.
There are many updates and update process may take several hours. You can suddenly find that updates show that almost complete.
If there is anything on the laptop that you want to keep:
Download and create a Windows 8.1 installation media and do a clean install of it. See creating installation for Windows 8.1 media. Accepting any offer to install updates during installation. 8.1 Windows installation media last will accept the keys to Windows 8. If your key is in the BIOS of the laptop, it will be detected automatically.
At the end of the installation, you will be prompted to upgrade to Windows 10 and will be able to do an immediate upgrade Windows 10 without updating the Windows 8.1 installation.
Visit the support of the manufacturer of your laptop to see if there are model specific drivers you need. Installing Windows 8.1 and 10 will not provide the latest drivers.
If you want to keep the existing installed applications and files, you can create 8.1 Windows installation media and run the setup.exe on it then in Windows 8.
Tags: Windows
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