Update or uninstall/reinstall blackBerry Smartphones

Similar Questions

• No luck update plugins, uninstalled, reinstalled, nothing works, what should I do?

  OK - I have a PowerBook G4, 10.4.11, PowerPC. I use Firefox version 3.6.28. For the past two weeks firefox always tells me to update my plugins: Shockwave Flash 10.1 r102, Quicktime 7.6.4, etc. I listed those give me grief - I uninstalled it, reinstalled etc. Flash does not support the Power PC more then how I can possibly update? And no luck with Quicktime-I downloaded, rebooted and still get the message of plugin for this update. Y at - it another version of Firefox, I can use? Impossible to download all the images to FB and it must be because of Flash. In any case really so frustrated thank you for your help.

  With as old a computer of yours, it's the latest software, you can get. You have to just disable the plugin update notification by going to about: config in the address bar and by searching for "plugins.hide_infobar_for_outdated_plugin". Set it to true.

  http://www.floodgap.com/software/tenfourfox/ is another browser, you can install on the 10.4 to get some more modern web browser features.

• Update of the marshmallow blackBerry Smartphones AT & T private OTA were frozen and will not accomplish

  The AT & T OTA update for the marshmallow has not completed on my phone.  I let it run for about 2 hours and then a message appeared that I intrepretated like done, but it was not installed.

  The updates will appear a message with two boxes in gray:

  "Check for Updates".

  "Continue update"

  'BACK' is below which rejects the window.

  The phone seems to work fine with 5.1.1 always active.

  SO, can I recover from this and get the OTA installation or what I need to do a factory data reset or do I have to install the automatic charger for AT & T on Crackberry?

  Hi @jgrobertson

  Perform the workaround steps in this KB and let me know the result. Thank you!

  38162 PRIV blackBerry seems to have frozen on reboot after upgrade to Android 5.0 lollipop to...

• Updates to device applications blackBerry Smartphones stopping automatic

  I'm short of BlackBerry Desktop manager version 4.7 and when I sync I have an automated updates of device application check routine, which takes 10 seconds or more. Its irritating that it shows me the application device updates that I already have or don't want, and I have to go through the routine each time. Is it possible to stop it does this automatically and only check updates when I want? Thank you, Jon.

  • Go to the Control Panel and select Add/Remove Programs, then select BlackBerry Desktop Software 4.7and click the [Change/Remove] button.
    .
  • On the next screen, Modify should already be selected - select it if it is not, and click [next].
    .
  • In the next screen, click the down arrow to the right of the AutoUpdate BlackBerry and select this feature will not be available in the drop-down list.  A red X now appear to the left of the option. Click [next].
    .
  • The appropriate integration Option should already be selected. Depending on your choice, there may be one or two screens that follow. Just click [next] until you get to the window titled Install Options.
    .
  • Uncheck the box to the left of the check for software updates , and then click [install].

  This should stop Desktop Manager to connect to the Internet to get the latest Vendor.xml which also prevents you from being able to install OS another carrier on your device.

  A single note.  I haven't looked at it lately, but in the last tent to change a Desktop Manager installation may often fail.  This is because if you have installed by simply running the EXE file that you download from the BlackBerry site, it actually originates in your Temp directory and moved from there.  The MSI file to allow changes in the installation is supposed to be copied to another location-usually in a directory under Windows or Program Files, but older versions do not, so when you went to make a change in the installation, if the file has been removed from your Temp directory, it would stop and ask the MSI file and not be able to move forward until you point to it.

  However, the EXE you download is really just a self extracting Zip file and can be easily extracted with WinZip or any other utility typical non-archivage.  Whenever I installed Desktop Manager, I have first to extract the EXE file to its final location and then run BlackBerrySetup.exe.  This means that the MSI will always be available when I need to modify the installation (which I am surprisingly often since I am also favourable blackberries to work).  In general this is not a problem with regular users, which is no doubt why the problem was never solved (at least as late as version 4.5 anyway).

• Problem with update - BB Curve 9360 blackBerry Smartphones no longer lights

  Good morning / evening!

  Monday night, I programmed the 7.1 update to run during the night, but in the morning I could not turn on my phone more...

  I don't have the Desktop software on my PC yet, that one is to install and will I install it, it will help and if so, how?

  Thanks a lot for your help!

  Sandrine

  OK so the connection was successful and now all back in working order... still don't know why, but...

• Software update for bold 9700 blackBerry Smartphones

  Hello

  I tried to update my 9700 to 6 "BOLD" package, but there is an error. His active subscription request how can I do?

  Thank you

  Sliman

  basically... Yes

• Update caused 7.1 blackBerry Smartphones all messages stop appearing in the Inbox

  Since I did the last software update on my 9810, my posts are coming is no longer in my Inbox.  I get notification at the top, but when I open Messages, individual e-mail accounts or text messages, all mailboxes show empty.

  I searched the forums, but couldn't find any other messages with this problem.

  Thanks in advance if you are able to help.

  alikat1976 wrote:

  Since I did the last software update on my 9810, my posts are coming is no longer in my Inbox.  I get notification at the top, but when I open Messages, individual e-mail accounts or text messages, all mailboxes show empty.

  I searched the forums, but couldn't find any other messages with this problem.

  Thanks in advance if you are able to help.

  Have you tried removing the battery to restart?

• Uninstalling phone blackBerry Smartphones

  Hello

  I was wondering if there is a way to uninstall applications from the real phone (instead of always having to go through the desktop software).

  Thank you

  AVI

  on the device, go to Options - Advanced Options - Applications

  Select the application you want to remove, open the menu and select 'delete '.

• Update deleted Internet browser blackBerry Smartphones

  After my udate I don't have a Web browser and when I click on my links I get "your device does not have any browser configuration service entries in the directory, please contact your service provider to enable the browser on your device."  I did the * 228. nothing has changed the help guys.

  I found my answer on the Windos update thread thanks

• Update to 4.5 blackBerry Smartphones; Cannot read WAV file

  Good day everyone... I just updated the software for the device to 4.5.0.253 of 4.2.2.322 on a BB 8830 on Telus network. Unfortunately, the BB Media Player is no longer can play WAV files us sent by our internal voice mail system. The WAV file is marked as

  (8-bit linear, Mono, PCM 11025 samples per second). Anyone know of possible solutions to this problem. I don't want to downgrade to the previous version as 4.5 looks great! Thanks in advance.

  Thanks for the reply. The issue seems to have been resolved. I could see the attachment and either DL or preview the file. When the BB Media Player tried to read the file, I get an error "unsupported file type". I was not able to reproduce the error again. I suspect that the WAV file has been altered somehow.

• Update the Firmware of blackBerry Smartphones in Windows 7 with BlackBerry DM 5.0

  Hello

  I know that Windows 7 is not a supported environment, but finally, someone can help me

  DM 5.0 works in my eyes very well under Windows 7! My only problem is, I installed a new Firmware Pack of BlackBerry. But when I connect my "BOLD" the DesktopManager BB tell me, no new version not found!

  But there is a new version under "C:\program files\Common Research In Motion\Shared\Loader Files\9000-v4.6.0.297_P4.0.0.243"

  Is there a solution for this problem?

  thx for your help

  Yves

  Did you delete the vendor.xml file?

  Go to c:\program files Research in motion\apploader and delete the file named "vendor.xml."

• Uninstalled apps blackBerry smartphones

  You can remove applications listed in the uninstall section, they are not needed and more and I would not be able to see if they have no use!

  Hello

  The answer to your question is no.

  Good luck!

• Recent updates of polls BBM blackBerry Smartphones

  I just finished a bunch of updates on my phone, and shortly after that the screen has turned white with the following message 'error XXXX, reset '.

  After the restart, bbm watch the updates tab to date is no longer and seems not showing all changes in the statutes of my contact either.

  I tried the hard reboots and soft, nothing works. I found a few other similar posts on the internet, but not solutions for the moment...

  Yep, it is noted, and possibly your BBM updates will be synchronized again. Just be patient, there is really nothing you can do to force synchronization.

• Manual uninstall of blackBerry Smartphones

  Does anyone know how to perform a manual uninstall of Office Automation.

  Add/Remove Programs does not work and I can not install a new version or fix the old one.

  The problem seems to be that the msi file that all programs create when they install is missing and therefore windows does not know where items are you need to uninstall.

  So I'll have to delete each item separately - and it was a race full of dangers.

  All the methods I've seen up here assume that add/remove programs or a reapir will work.

  Any ideas.

  I'm thick or what.

  Solved the problem to restore my computer to a date before the desktop software became corrupt.

  Hey Presto!  There now everything works

  Nevertheless, I think that they do not need a manual uninstall Protocol because sometimes it will be necessary.

• BlackBerry Smartphones BB 9000 os 5.0 update

  Hello Sir/Madam

  Please help me for my BB Bold 9000 Os update

  I install BB 7 Desktop Manager and I used to update the operating system of v.5... 0 for the mobile, but then that update it shows the error and it gives an error at "CONNECTING TO jVM" and it shows the error to "APPLICATION LOADER WAS UNABLE TO CONNECT WITH YOUR DEVICE. "PLEASE RE-CONNECT YOUR DEVICE, ENTER THE PASSWORD IF NECESSARY AND CLICK RETRY.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!