Update problem, laptop cannot stop enymore

When I block my user account is "configuration updates step 1 of 3 for 30 seconds, then when I disable comes to install the new updates, do not cut, that I takes colleagues overnight, the next day morning th laptop computer is always on and it starts again," he said.
install new configuration new ubdates step 1 of 3 and so on. Now for months. What can I do?

Hi Miss Elli,

·        Are you able to boot to the desktop?

If you are able to boot to the desktop, the steps below:

1. note the updates listed in the updated view. Steps to follow:

a. Click Start, in the search box, type in update

b. click on windows Update

c. click view update history

2. then download the stand-alone package updates. You can download the stand-alone version of the link with the number of KB below:http://www.microsoft.com/downloads and check if the problem is resolved.

3 start the clean boot computer and try to install. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

Make sure that you reset the computer in normal mode (you can see step 7)

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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