Update security for Windows Media Encoder 9 Series for Windows Vista... Error details: Code 6B9__
I tried several times to install the security update for Windows Media Encoder 9 Series for Windows Vista. It downloaded, but everytime I try to install it about half way through the installation it is said that it was cancelled and I got 6 b 9 error Code. I can download and install other updates without any problem.
Hi Ms. Morrill,
Welcome to Microsoft Windows Vista Forums.
You can use the tool it Fix to reset Windows Update components using the link below:
http://support.Microsoft.com/kb/971058/en-us
After this step, try to install the update and if you get an error and then try to install mode safe
To enter in safe mode follow the steps below:
1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.
Click the click the button Start the arrow next to the button lock , and then restart.
2. do one of the following:
· If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.
· If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.
3. in the display Advanced Startup Options , use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see Advanced startup options (including safe mode).
4 log your computer with a user account with administrator rights.
For more information follow the link below:
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
You can try to install the update mode without failure and the link is the following:
Hope this information is useful.
Suresh G
Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Hello
1 did you do changes on the computer before the show?
2 are you able to install other updates successfully?
3 mention is the correct KB number.Follow these methods.Method 1: put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
http://support.Microsoft.com/kb/929135
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All,
I had the same problem. According to the article, this update has some compatibility fixes. At the bottom of the article are links to automatic Installer packages that you can download. I downloaded one for 64-bit Windows 7 and my office installedif version.
When I re-run Windows Update and asked him to check the updates, it did not show the update. Looking at the list of updates installed, showed that the update has been installed.
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Hello
1. don't you encounter any error message during the installation of this update?
2 is this problem limited to this particular update?I ask to download the update manually and then install it.Here is the download link:
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Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly. -
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Hi Query1000,
Since you have Windows media player 11 on the system, you can uninstall the update of security for Windows media player 9. This will also help increase disk space.
Concerning
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Most of these updates are security patches that you really need to use your computer safely and to enhance your work PC.
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Help, please!
Hello
My friend has the same issue, you can try
1 - run TDSSKIller
http://support.Kaspersky.com/viruses/solutions?QID=208280684
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http://support.Microsoft.com/kb/971058
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First of all, you can hide the update as it has already been installed.
Follow these steps to do so.
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How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
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322756 (http://support.microsoft.com/kb/322756/ )
How to back up and restore the registry in Windows
Reference:
Windows Update or Microsoft Update repeatedly offers the same update
http://support.Microsoft.com/kb/910339
You can get back to us any time for other issues related to Windows.
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cannot install update security for Windows XP (KB2686509)
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Boris
Boris
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Update security for Windows Vista (KB2753842)
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Hi Genereiss,
Thanks for posting your question in the Microsoft community.
I understand that all updates have been selected and installed very well while a KB2753842 update has not been verified, and that's why you were not able to install it.
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Do the following to display the Windows updates history for the error code.
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