Update the firmware without success

Help!

I updated the Firmware of my CLJ2840 all in one and the device is now insensitive:

Device: HP CLJ 2840

Installation: network printer

OS: Win 7

Drivers: Installation of the Standard Win 7 drivers

I downloaded the file 2800_Series_FW_Update - 20120307.exe on the HP support site.

I followed the instructions to the letter.

I waited for the installation of the firmware to complete in its entirety

I have noticed the messages shown on the device LED panel that followed the procedure.

I noticed the face smiling at the end of the installation on the computer

Result:

Feature cycles as follows:

1 turn on

Toner of cycle 2 drums as usual

3 LED panel shows marks in the upper part

4 LED flashes once and 3 LED bars begin to scroll from right to left...

5 witness bright and alert light stay lit

6 this continues for about a minute... then the cycles of line 3... over and over again

The device is no longer visible on the network

HOWEVER

Even invisible on the network, I managed to run the program from firmware to success... a second time.

Help, please!

Our office is stuck without this printer.

Thank you

Hey Rota, the product that you have is a printer. These commercial products can be a little tricky. For the best chance of finding a solution, I would post in the forum for HP Business Support.

You can find the Board Commercial LaserJet here:

Business - LaserJet HP Support Forum

Take care!

Sean

Tags: HP Printers

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