Update Windows questions; Error code: 80073712

  • WindowsUpdate_80073712

  • Hello all, when I try to install the updates, this error pops up)

    • WindowsUpdate_80073712) and I help to "fix", and he said that the issue of this problem has been resolved, but I try to install the updates again and the same problem... Any help or advice? Another thing is that it says that my laptop has not been updated since 12/29/15, did affect updates? I'm running on Windows 8, I don't know if I should switch to 8.1 Windows because in the process of my laptop is overheating. Another thing is that in the lower right of my desktop, it is said 'Windows 8 Build 9200', this has something to do with my question?

    • Thanks for reading! =)

Select the hotkey Win + X, and then click command (Admin) prompt on the menu drop down. Type cd\ and press ENTER. Type or copy and paste the command "DISM.exe/online/Cleanup-image /Scanhealth " without the quotes and press ENTER. Type or copy and paste the command " DISM.exe/online/Cleanup-image /Restorehealth" without the quotes and press ENTER . Be sure to include the spaces where indicated. These procedures may take a long time to complete, so be very patient. Type exit when done, press ENTER and restart the computer.

If you get a recheck of 87 error response the command you entered.

Please download a copy of the DISM log as a file shared to your OneDrive and post a link here.

You may need to show hidden files. Use the hotkey Win + X to access control panel, Folder Options, and then select Show advanced settings. Check the box to "show files and folders" and 'Hide protected operating system files' are unchecked. You may need to scroll down to see the second element. You should also make sure that the box before "Hide extensions of known file types" is not checked.

Open the file Explorer ( Win + Ekeyboard shortcut) and look for your C. develop C partition on the C file path > windows > logs > DISM > dism.log. To develop C click on the arrow to the left of the C and repeat the operation with windows and subfolders as necessary.

For assistance OneDrive see paragraph 9.3:
http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

Tags: Windows

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