Updated blackBerry Smartphones to BBM v7.0.1.23 and receive now "you are trying to open a secure connection, but the server certificate chain is not valid.

Similar Questions

• BlackBerry Smartphones upgraded to 4.6.0.297 and DM now jumps calendar. Searched and can't find a solution

  Hi - I've upgraded to 4.6.0.297 online today, and my calendar is synchronization is no longer.  I searched the forums and found no solution.  I'm not on a BES.

  I tried:

  1 delete the folder Intellisynch

  2 calendar of , then using DM to crush - DM ignores the timetable for withdrawal.

  3. use DM to replace the BB - DM data jumps calendar

  4. advanced options in allow DM "repoint' default file in my outlook

  Memos and address book sync very well.

  I upgraded the phone to 4.6.1.297 this afternoon - I guess that it is the first cause.

  I'm running Vista 64, MS Outlook 2007.

  Help, please!

  Thank you

  OK, take a look at this article for this error

  http://www.BlackBerry.com/BTSC/KB14818

• BlackBerry Smartphones is no longer receive e-mail... impossible to connect to the server to update my password

  I have a Curve 8520.

  Carrier Movistar

  I received an email telling me that I had to update my password of my email that I was no receiving email any longer... I can't connect to the server to do this...

  Please help I need it for work

  Hello EmmaG3845

  Welcome to the Forums of the BlackBerry Support

  Leave a PC browser trying to access the e-mail account if necessary change your password for this e-mail account, restart your device, and then try to update this e-mail account on your device.

• Update blackBerry Smartphones DM help please

  I am new to this, please bear with me
  I installed the disc that came with my "new" Curve 8520. When I open DM, it connects to the internet and asks me if I want to upgrade to version 5.0.0. The DM is version 5.0.1.28.
  Am I supposed to update or not? How many times, if I should?
  Thank you!
  Delia

  Usually, we have:
  Home screen > Options > on
  The third line of information.

  Good luck!

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• 2 blackBerry Smartphones newbie questions: do I need it, and how I spoil my phone?

  Sorry for the newbie questions:

  My IT has already set up my phone to receive email from their Blackberry Enterprise Server.

  (1) do I still need to install the desktop software?  Given that I can transfer files via Bluetooth from my laptop and my contacts/calendar/notes are stored on the Exchange Server, is there any point?

  (2) if I do not need to install it, given that my email is already working with BES, and the Office installation configures email settings, how do I keep the new Desktop install to mess up the current configuration of e-mail?

  Of all the notes of support on the software, looks like more trouble whereas at this stage.  I really need to treat it?

  Thank you.

  Janimal

  Hi and welcome to the Forums!

  Janimal wrote:

  (1) do I still need to install the desktop software?  Given that I can transfer files via Bluetooth from my laptop and my contacts/calendar/notes are stored on the Exchange Server, is there any point?

  There is not much need of DTM, but it is convenient to update the OS of your BB. Sometimes there will be releases of minor bugs corrections and such to your BB - DTM will be meaningless and install them, while updating wireless could not detect them. For a major OS update, you want DTM, as it will do a backup/complete restoration of your BB, including configuration settings, and others so that you don't have to redo those. But, to your e-mail, calendar, contacts, etc. - you are right, it is useless given that your Exchange Server is actually your master with your BB being actually a backup of that (in a sense).

  In addition, USB drivers (which are part of the package DTM) are necessary in order to charge your BB via your laptop USB. You can download and install all the USB drivers if this is the only part of the DTM you want.

  Janimal wrote:

  (2) if I do not need to install it, given that my email is already working with BES, and the Office installation configures email settings, how do I keep the new Desktop install to mess up the current configuration of e-mail?

  When you install it, it will ask if you are in a company - say Yes and it will install properly. Installation when your PC is connected to your corporate network and your Outlook is open. Who will get the best and fastest configuration. When you install, do not let it select the functions of auto-launch... If you wish, attach your BB and manually run the DTM.

  Of all the notes of support on the software, looks like more trouble whereas at this stage.  I really need to treat it?

  Thank you.

  Janimal

  Basically, on the whole, I vote 'YES'. You get the USB charging. You can save if you wish. You get the device OS and other updates. Most of the reported problems are people using it to synchronize via USB things - you won't do that because most of your stuff will be syncing via BES OTA. Other things, you can simply drag-and - drop (music, videos, etc.). .. .follow these instructions (use the latest 5.0 DTM):

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=3...

  DL the latest version here:

  http://NA.BlackBerry.com/eng/services/desktop/

  Good luck!

• Application of blackBerry Smartphones Email Setup cannot connect to the server.

  We lived in Dubai and moved home to Omaha NE.  We had ATT go phones for Omaha, BB makes bold to Dubai. I took the my ATT sim put in bold, and everything worked perfectly.  I did the same for Ken and his phone and SMS works, but email will not send or receive. His "BOLD" is a little newer than mine 9780.

  When I click on setup of e-mail, the application initialization displays this message, "your device had a problem connecting to the server to try again Cancel" we have ATT connections and Wi - Fi and Bluetooth connection works.  The GPS knows where we are.  I can't understand the problem.

  Hello and welcome to the community!

  I think you need to talk to AT & T. From what I can see, that it looks not to the network AT & T natively supports the 9780 for automatic recording of THS and automatic distribution of maintenance book, which are necessary in order to receive all exclusive services BB (including e-mail). In addition, you must be a subscriber to a package of data from AT & T that activates the services you want - I doubt that the plan 'go' includes BB services.

  What I think is happening is that your BB continues to receive services of BIS of the carrier of Dubai, even if your BB is flowing on the ATT network. This can happen, but only until he discovers the carrier of Dubai and it stops at their end. I suspect that for Ken carrier of Dubai has already stopped all services... from where the reason why his BB can get no exclusive BB service.

  Get a BB to work on a medium that is not natively supported the specific model number is very very tricky... you can usually get services voice-level (for example, calls, voice mail, SMS), and sometimes even generic data services (for example, web browsing), but not exclusive data BB services (BBM, email, etc..).

  Then, talk to AT & T to be sure that you can use in fact entirely of these devices on their network... you need to ask him the question very specifically-"your network natively supports it of my 9780 for automatic recording of HRT and Service delivery book?"

  Good luck and let us know!

• BlackBerry smartphones "Blackberry App World is had problems to connect to the server Blackberry App World. "Check your network connections, and then try again.

  Whenever I try to access an application, appworld is a site of the company that send me to appworld I get this error.
  "Blackberry App World is had problems connecting to the server Blackberry App World. "Check your network connections, and then try again.

  I have loaded the bb appworld re have the latest version for my new bb bold 9900, but still the error and then lock up. Power off, and get a message that I had an unknown error.

  People have had this problem since 2010. I never had this problem with my flashlight or my 9000 "BOLD".
  Anyone know what is happening? I also have the latest OS on my 9900.

  Found a solution! Laughing out loud! How delayed. I changed my email in bb code. For example, after changing from one gmail to another account, I changed it back and baaammmm! Problem solved, but do not know why it should be a problem in the first place right?

  Good luck to you guys who do not have the possibility of returning to another email.

• Your device blackBerry smartphones had a problem connecting to the server; BB Torch

  I have a BB Torch.  I did no recent changes or updates to it.

  It's not getting any emails since yesterday afternoon.

  When I tried to test my email settings, I got this error message. "your device had a problem connecting to the server.  Try again? »

  Any ideas on what to do?

  Medio Waldt

  Remove the cover on the back and remove the battery.

• My 5s iphone suddenly showed no service, then I made an attempt to update to ios and itunes connected, now iphone is not enable and display cannot connect to the server and in itunes it shows unable to check your device.please help me

  My 5s iphone suddenly showed no service, then I made an attempt to update to ios and itunes connected, now iphone is not enable and display cannot connect to the server and in itunes it shows unable to check your device.please help me

  Assuming that you have a valid SIM card in the phone, it is more often symptomatic of a phone that has been hacked or jailbroken to unlock.

  Where do you have the phone first?

• Thunderbird does not connect to the server after update to 24.4. How can I fix it?

  TBird updated today V24.4 on my desktop and now it does not connect to the server. I have V23.4 on my lap top and it works fine. Someone at - he had this problem and figured out how to fix it?

  Please check your anti-virus software.
  He may have detected a change and decided to not allow Thunderbird. He could therefore block Thunderbird.

• I'm upgrading Firefox 20.0 but not automatically connect to the server, just hangs. Why? 19.0.2 States that it is "free" update channels: what is it?

  Regularly alert is displayed to update me to 20.0 but it does not connect to the server - even if I have no problem with the modem at another time. It just hangs there. I thought that Firefox will update automatically. I have topped up, as advised but still 19.0.2. On the message States, I am currently on the channel "update of output". What does that mean? Do I need an update? Why?

  "update of output" means that you are using the stable version of Mozilla Firefox.

  Have you tried to reset firefox and then runs the update to verify that it contains that you are to the latest version?
  https://support.Mozilla.org/en-us/KB/reset-Firefox-easily-fix-most-problems

• update to connect to the server never connects I tried to reset. Use 14-10

  Hi, I use Firefox 14-10. I get a notice and a link to update. I click to update. It is said: "Connecting to the update server" forever. I can leave it like that for hours, is not serious. Never connects. I tried to reset my firefox but still do not connect to the server.

  I read a few answers, but they are very old. I don't want to uninstall and reinstall if I can help it.

  I use Windows 7.
  Thank you!

  If there are problems with the update then best is to download the full version and uninstall the currently installed version.
  
  Remove the Firefox program folder to remove all remaining files if there are still problems.

  • http://KB.mozillazine.org/Installation_directory

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 14.0.x: http://www.mozilla.org/en-US/firefox/all.html

  Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you will also lose your personal data such as bookmarks and passwords from other versions of Firefox profiles.

  Your bookmarks and other profile data is stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• After the launch of an updated Firefox tries to connect to the server to update for hours, but can't, even if I am connected to the internet. How can I update in this case?

  I get requests to update for firefox 7.01: if I try Firefox shows me a screen in which it tries to connect to the server to update (during business hours) even if I am connected to the internet: I am able to browse with firefox. I also downloaded firefox 9 but first I can't open it: "there is already a version of firefox open. Second: This version also asked me to update, but still the same problem. I'm new with mac, please help...

  Greetz

  If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

  Download a new copy of the Firefox program and save the file on the desktop disk image (dmg)

  • Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

  Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data if you uninstall and (re) install Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox