Updated itunes 12.5.1 and iPhone not recognized now

I upgraded to itunes 12.5.1 and now my itunes does not recognize my iphone when it's connected.  I have a new laptop with Windows 10.  Can anyone help please?  I want to save my phone before I upgarde to the new iphone 10.0 software.  Thank you!

Hey cbaron12,

Thank you for being a part of the communities of Apple Support.

I understand that your iPhone is not recognized in iTunes on your Windows PC.  It of a good idea to always backup your iPhone, so in order to get this problem solved, please follow the steps in the link below.

If iTunes does not recognize your iPhone, iPad, or iPod

See you soon.

Tags: iTunes

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