Updated mass emails to be 'valid '.

Something weird happened to contacts in my lead nurturing program.  I had to pause the program to make updates, and now, all members of the program have a status of ' excluded e-mail: Bounceback. "  Now, in most cases, I would just BELIEVE Eloqua that these are all the bouncebacks, but completely randomly happened me to send an email to several people on this list... and he knew very well.  No bounceback, no errors.

So my question is: is anyone know how mass-release to update the status of email from members in a program to "set as valid address?

Thanks in advance for any light you can throw on this mystery!

Hi Melanie,

This could be accomplished by adding contacts to a contact group, select the 'Show Advanced Options', click Reset bounceback status for all members of the group.

Please be aware that if you do a large group of contacts that are legitimately bouncebacks, this can have a negative effect on your sender score, however; If you are sure that these are valid, should not be a problem.

-Erik Hertzman

Tags: Marketers

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