Updates could not be installed, window receive error message: 800371B

Original post: windows update installation

When I try to install the windows on my Vista Home version updates, I get an error code of 800371B.  What can I do to contonue with installation?

Hello

1. What are the KB updates numbers that are impossible to install?

You can follow the suggestions mentioned below and check with the question.

Method 1: Perform the clean boot using the suggestions mentioned in the following link and install the update.

http://support.Microsoft.com/kb/929135

NOTE: once you check the clean boot feature configure Windows to use a Normal startup using step 7 proposed in the above mentioned link.

Method 2: Reset Windows Updated components and try to install updates.

http://support.Microsoft.com/kb/971058

Method 3: Download and install the updates manually

a. Please visit the Microsoft Download Center: http://www.microsoft.com/downloads

b. use the ID of the update (e.g. KB974631) to search for the download link.

c. click the link on the search results page. Then opens the update download page.

d. download the update and save it to the desktop.

e. double-click the downloaded file to start the installation.

I hope this helps.

Tags: Windows

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