Updates for Microsoft Silverlight install, and I can't uninstall Ms.

Whenever I'm in the updates of windows, silverlight is still one of them, and it fails every time. So I try to uninstall and it gives me an uninstall message and the custom error. Someone please help.

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Hi Tanaela,

1. are you able to install some other updates?

2. What is the error message you receive then try to install Microsoft Silverlight Update or uninstall the update?

I would follow the methods mentioned below and check if that does the trick:

Method 1: You can re-register Windows Installer, follow these steps:

a. click Start, click run and then type cmd in the dialog box, and then click command prompt.

b. at the command prompt, type the following command and press enter after each line:

c. to unregister the type install windows MSIExec /Unregister.

d. to re-register MSIExec/regserverwindows installer type.

e. try to install Microsoft Silverlight.

Method 2: To resolve this problem, run the Silverlight uninstall program to remove the Windows Installer registry settings, and then reinstall Silverlight. To do this, follow these steps:

Download, install and then run the Windows Installer CleanUp utility to remove the Windows Installer registry settings that are associated with your

Download it from:

How to clean a facility damaged Silverlight and then reinstall Silverlight

http://support.Microsoft.com/kb/2608523

See if that helps you to uninstall Silverlight on the computer.

If you managed to uninstall Silverlight, visit the following Web page and download the latest version.

http://Silverlight.net/GetStarted/

Once this is done, you should consider running Windows update again.

Hope the helps of information. Please come back for any clarification on this or any issue of Windows. We will be happy to help you.

Tags: Windows

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