Updates to security for Office 2007 will not install

OK - I have WIndows 7 Home 64 bit, installed office 2007 and the seucutiy updates will not be installed.  I use AVG antiv virus as well as the windows firewall.  I tried to install updates of security with both of them is off, does not.
Runs an e8400 intell with 4 GB of ram and 3 hardrives this memory and processing speed are not the issue - of ideas?

Hi Tagos40,

Welcome to the Microsoft Answers site!

Update you are trying to install?

You get no matter what error code or message when you try to install the update?

You will need to maybe reset the Windows Update components, download the Microsoft fix - it from the link and run the wizard that automatically resets the windows update components, if it does not, I recommend that reset you manually update windows components from the link: http://support.microsoft.com/kb/971058

This should solve the problem, after the execution of the audit of the tool if you are able to perform updates.

If the problem persists try to install the update manually after you download it from the Microsoft site. You can use your favorite search engine and search for the article using the number of the update and download it and install it later.

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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