UPDATES TO WINDOWS DOES NOT

MY VERSION OF WINDOWS IS 32-BIT. MY WINDOWS VISTA HOME PREMIUM. DATES IN DID NOT WORK FOR MONTHS NOW. I'M NOT ABLE EVEN TO THIS DAY. I GET A RED X IN THE TOP LEFT WHEN I TRY TO UPDATE. I RECEIVED A MESSAGE THAT THE MODULAR WINDOWS INSTALLER HAS STOPPED WORKING. I HOPE I CAN SOLVE THIS PROBLEM WITH YOUR HELP. I'M NEW ON THIS FORUM. Thank you. I DID A DRIVER TO THIS DAY A FEW MONTHS AGO. I THINK I WENT TO THE WRONG VIEW TO GET AN UPDATE AND MAY HAVE HAD A VIRUS. I'M NOT SURE.

Thank you

LILY

Hello

Whatever your problems, lack of antivirus protection is easily corrected.  I tend to go with Avast (Kaspersky is probably the best buy) free edition.

https://www.avast.com/en-GB/index

http://www.Kaspersky.co.uk/free-trials

There are several products that can also be beneficial...

https://www.Microsoft.com/security/PC-Security/Malware-removal.aspx

BullGuard is also worthy of consideration.

Then after a scan, you may be able to resume updates...

http://Windows.Microsoft.com/en-GB/Windows-Vista/install-Windows-updates

All these answers are UK (en - us) oriented.

If in doubt please ask.

Tags: HP Desktops

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    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
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