Upgrade blackBerry smartphones

Similar Questions

• Downloaded the upgrade blackBerry smartphones

  Decided to download the upgrade on my Bold 9930 and now the phone is dead.

  Subscribed battery, red for restart light lights up for a few moments then NOTHING.

  Any ideas? or is it a way to increase sales on a new phone.

  Hello and welcome to the community!

  You may need to use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Hardware failure of the BBM 8 upgrade blackBerry Smartphones

  I can't believe that this has happened. The bbm upgrade 8 is ruining my phone.

  I have improved my bbm from 7 to 8, 3 days ago. After that, I meet terrible hardware performance:

  1. my unit is hot all the time! looks like an overload of software? but I installed only fery some applications because I use my galaxy tab for main activity.

  2. battery level lowered to zero even when I do a full power 'off '. I used to switch off my phone whenever I fall asleep. And these 3 days, I woke up to a dead phone.

  Then. I really want to become an associated BB upgrade. my 8 BBM BBM downgrade 7 as we speak.

  Hey, @JSanders ... Yes, BBM 8 may be downgraded by using the link below.  I posted it a bunch of times and almost everyone has success with go in v7.

  http://www.BlackBerry.com/BBM-redirects/BBM-download.shtml

• After upgrade blackBerry smartphones - can not use headphones! Only the speaker!

  After the upgrade to the new operating system, I can't use the headset.   I hear nothing and no one can hear me speak.  When I change to speaker that works - but who wants to go through life with everyone heard your calls!

  This phone is essential for businesses and I am very frustrated - thought the new upgrade, it would be better, but it made it worse.

  Can someone help me please? !!!

  It happened to a number of us.  It takes some futzing with it to return to normal.  You have the headphones supplied with the phone?  Headphones or, for that matter?  If so, try connecting and then doing a battery pull.  With the connected headset and the device on, remove the battery, wait a few seconds, then replace the battery and wait for the device to reboot.  Others have lived the media player and selected a song to play.  While the song is played, insert the headset, then click on the BlackBerry Menu button (the button with seven points next to the green button ' phone'), click Activate combined and see what happens.  You will have to perhaps to plug and unplug the helmet a few times to 'train' the phone again.  Finally got mine back to normal and it worked fine since.  Seems you just need a "jump start" with the activation of the handset to the headset.

  I hope this helps!

• 7.1 BBOS upgrade blackBerry smartphones

  Hello

  I have a BB Curve 9380 and want to spend 7.0 BBOS BBOS 7.1. When I check the updates, I like my 9380 Curve is updated. However, I know that Curve 9380 can be improved at BBOS 7.1. Where can I find out who and how to pass. I live in the USA and I'm on T-Mobile.

  Hi TAC_CIO

  Welcome

  It seems that your carrier T-Mobile has not released OS 7.1, but you can download other carrier and make your device OS upgrade. Take a look at this useful thread:

  Update to OS 7.1 Curve 9360

  I hope it helps

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• After upgrade blackBerry smartphones

  After receiving an e-mail from blackberry advising me of an update the software on my b/b storm I, I did and now I have a problem with the screen where the image is 2 affluent on the left on the right side and half from right to left. does anyone have any ideas!

  First of all, with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  A little luck?

• Handheld computers upgrading blackBerry Smartphones cause some problems

  I support a company that has 5 BlackBerrys. They just recently updated to the Curve 9330 handheld. I went through the backup process of the old phones, restore data for new phones and then by setting up their accounts in BlackBerry Enterprise Server.

  Now, only one user is having problems with not receiving emails sporadically. Initially, the user could not receive e-mail from within their organization, then the user could receive emails from inside of their organization, but not yet all. Then the question reverses to not be able to receive e-mail from outside the organization.

  The Organization has an Active Directory domain with a Spam filter. I checked that I can send an email to my email account to the user successfully and that there are no emails stuck in the junk e-mail filter to anyone the user sent an email.

  Any ideas on this issue?

  I am replying to my own message and resolve the issue at the same time.

  I found that the BlackBerry has an option to select folders that are created in an Inbox of users for the transfer to the BlackBerry. In short, by default, if a user has Outlook configured with several records in their Inbox for Joe, Sally, Bill, etc and the rules set up to send emails from them to these folders and the folder redirection on the BlackBerry handheld must be configured. This will allow emails that are entered by Outlook rules first to be sent to the BlackBerry.

  My users are using BlackBerry Curve 9330 s and Verizon as their Service provider...

  -In the home screen (with the Red Verizon check) select Messages
  -Once the messages are to ensure that the date is highlighted at the top of the screen and press the BlackBerry button (left of the big black button in the middle of the phone)
  -Select Options at the bottom of the menu
  -Once the Options menu appears, select the email settings
  -Once in the email settings Menu, press the BlackBerry button and select the Folder Redirection
  -Once the Redirection Menu of folder is displayed select Inbox and press the black button to expand
  -Once the Inbox is expanded highlight each subfolder and click it to select it for the Folder Redirection
  -Once all desired files are selected press the BlackBerry button and click Save
  -Save all the folders that have been selected and cause all email sent to these folders in Outlook to be sent to the BlackBerry

  -Also if you press the BlackBerry button in Folder Redirection menu and select 'Select all' then all records in this menu will be selected and all emails will be forwarded to the BlackBerry

  Have fun!

• After OS upgrade blackBerry smartphones, can not open the Options | On...

  Hello

  I have a problem. After I did my 8120 an upgrade of 4.5.0.182 a.187, all smoothly one a little faster.

  Unfortunately, now I can't open the 'about' appearing in the Options menu (Options |) About).

  Is there something wrong? the upgrade process have no error and everything is ok, except for the "a point".

  I tried battery pull, even the reset factory. nothings happened.

  I tried to demote him again to see if that 'about' can relieve, but it can not...

  Now, I can only do is Shift + Alt + H to see some of the 'a way'...

  Not important perhaps, but I want to see my Pearl being 'perfect' again...

  Can anyone help?

  Some aides will enjoy...

  Thanks before.

  If I remember correctly, there was a release of range of the BONE in which the screen about would be absent, if you deleted also modules of cod voice activation of the installation of the OS.

  Did you?

  The work is to tap on the home screen of the equipment (press the ALT key) E A C E

  On the SureType keyboard, maybe type E E A C E, I honestly can't remember right now. Try it.

• BlackBerry smartphones can not upgrade world BB (I think)

  A few weeks when starting AppWorld on my phone, it said I needed to upgrade my AppWorld/world software.  I went through a process of downloading, including the signing of an agreement of the user, who probably took care of him.

  But I don't, because I didn't take over the world.  Here's what I'm trying to start:

  Press App World icon in the home screen

  Message appears: "to continue using Blackberry App World, you need to upgrade your current version. ..."

  Select [update]

  A web page loads up, that resembles http://appworld.blackberry.com, except that do not load images

  And here I go, because I do not know what, if anything, I have to have from there.

  I have a Blackberry 8350, and the OS is (I guess)? 5.0.0.601.

  Help please?

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• Locks of software upgrade for blackBerry Smartphones

  I had problems with my touch screen not working not.  After searching online it was suggested that the software might require the upgrade so I downloaded it.

  Now, my phone got lock up to 16% of the backup is complete.  I can't at this point that every time I turn the phone on it get to the same point and stop.  The battery hold a charge then over heating and I have to turn off the phone and remove the battery.

  Now, I get very frustrated that I cannot do anything with my phone!  Help, please!

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones Software Upgrade

  Please I will like to know if there is any software upgrade for smartphones Blackberry 9700 and how do the upgrade if available!
  Thank you!!

  Very well!
  It will give a shot!
  Thanks for the help!

• BlackBerry smartphones, I can't enter Thai language. How can I upgrade and choose the operating system for my BB9900?

  How can I upgrade and choose the operating system for my BB9900? I need thai input but on the site of H3G Italy software download is not all the language version. I don't know from which site to download.

  Hi niranaja

  If your device is running always on OS 7.0 then try 7.1 any Pack OS carrier that also supports Languages.But of Southeast Asia before opening your computer and uninstall any previous packs if installed OS on it. After that, try this:

  1. download and install on your PC a pack OS with any language by carriers

  • (Make sure you download for the same phone model)

  2. download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  Then using software office perform your full backup of your device.

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on changing your Pc folders option to show the hidden files/folders ):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  4. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

  Software.

  Once done open BlackBerry Desktop Software (7.1) > select Applications. > in the section of language and support for entry , select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > click apply.

  KB13067 : How to get smart BlackBerry phone language packs.

  So please try it and let us know.

  Prince

  _____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Loss of blackBerry Smartphones of ringtones after operating system upgrade

  The Bold 9700 for 6.0 2534 operating system update.  The upgrade succeeded, but I now have a very reduced series of ring options.  In reality the available choices are now more suited to warning messages instead of call alerts.  How can I get the alert ringtone call options that were previously available for me. the current choices are not fit for purpose.  Advice appreciated.

  Article ID: KB25664 How to download ringtones BlackBerry legacy to a BlackBerry smartphone running BlackBerry 6

• HELP blackBerry Smartphones: Crash when Terminal upgrade... My BB8820 dead?...

  Hello

  The BB Desktop manager crashed during the upgrade of my BB 8820 terminal (Internet Explorer script error messages)... Now my BB is like stop and blinks RED...

  What can I do to restart?... He finally died?

  Help, please...

  Thank you...

  JL_cmder to wipe your device OS. Click this link for more details.

  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.