Upgrade Windows 8 Pro blocked after the first reboot

I have a HP Media Center PC m7470n. When I upgraded with Windows 8 Pro disc, after the first reboot, it gets stuck on the Windows form with turning points. He's not going back to XP and when I stop and restart, he goes right back to the same screen. I tried to boot from a hard drive and CD ROM with the disc in. I also tried to do a system restore, but it still maintains just that goes back to the same screen. , I even contacted Microsoft Support and after 1 1/2 hours, I had to let go because I had to go to work and they do not have a solution for me. I am not able to go in Mode safe either. Can someone help me with this update or at least get back to XP so that I can at least use my computer? At the moment I feel that Windows 8 Pro comes to have my computer in an oversize weight.

Hello

Thanks for posting the question in the Microsoft Community. If I understand correctly, you can not connect to the computer. I understand that it must be frustrating, but don't worry, we are here to help solve the problem and guide you in the right direction.

I suggest you follow the steps:

(a) starting from the DVD of Windows 8.

(b) click on repair your computer.

(c) click on troubleshoot.

(d) click on Advanced options , and then click auto repair.

(e) follow the on-screen instructions and complete the repair.

If you are always faced with the question, please respond with more information, and we will be happy to help you.

Thank you.

Tags: Windows

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