Upgrade windows free 10 contradictory info - gets message that says PC is not compatible and cannot be upgraded

Original title: Free windows 10 contradictory info update

Decided to do the upgrade.  Clicks on the icon of upgrade and immediately got the screen that says my PC is not compatible and cannot be upgraded.  Clicked on the icon report to the right of the dialog box as well as report says that all control OK and I'm allowed to be upgraded.  What is correct, the first screen or report?  How can I determine which is expressly not compatible?

Try to upgrade manually:

When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

Also check:

then

Tags: Windows

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