upgraded from VISTA to WIN 8/8.1 and I get hardware failure NMI shocks every day

upgraded from VISTA to WIN 8/8.1 and I get hardware failure NMI shocks every day:

problem started when I upgraded to WIN 8.  I get the dmp file but I don't know what to look for.

I tried an error: see attachment

I use a DELL optiplex.

John

Hi John,.

Thank you for your response.

This issue may occur if a computer hardware component is damaged, malfunctioning, or if an incompatible driver is installed on the computer.

I suggest you follow the methods and check them off below if it helps:

Method 1: I would say that you want to run cleanup start and check if it helps.

https://support.Microsoft.com/en-us/KB/929135?WA=wsignin1.0

Note: Please see: how to reset the computer to start as usual after troubleshooting by clean boot of Kb to start the computer in normal startup after's article have solved the problem.

Method 2: I suggest you install the latest video drivers on the manufacturer's Web site as below.

http://www.Dell.com/support/home/us/en/19/products/?app=drivers

F or make reference to follow the article below you.

http://Windows.Microsoft.com/en-us/Windows/install-upgrade-activate-help#install-upgrade-activate-help=Windows-8&V1H=winrttab1&V2H=win8tab1&V3H=win7tab1&v4h=winvistatab1

Hope this information is helpful and let me know if you need additional assistance.

Thank you.

Tags: Windows

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