USB 0001 virtual port for UsB not found
When inatalling a Xerox Phaser 8560DN to my laptop HP Win 7 professinal it does not find the virtual USB 0001 port for UsB. I installed the printer even to other laptops and no prblem. When you come to select the port the virtual prot is tehre but not so much in this laptop and HP peole say it is not their problem. Any suggestions on what to do?
Hello
You don't see any other virtual ports except USB 0001?
Follow these steps and check if that helps:
1. go in Control Panel.
2 Select all Control Panel items.
3. open devices and printers.
4. at the top of the window, select Add a printer.
5. Select Add a local printer.
6. If you want to choose a Printer Port, select use an existing port.
7. in the drop-down list, select USB001 or USB0002 (virtual printer to USB Port).
8. Select the next button.
9. in the manufacturers section, select HP.
10. in the printers section, search for your printer model and select it.
Note: If your printer does not appear in the list of HP, select nearest LaserJet series model number.
Click the Windows Update button. WU get the database driver for all HP printers.
Note: the search may take a while.
When the search is complete, go back to the HP section and your printer should now appear there. Select it and click the next button.
Your printer appears in the printer name box, click Next again and the printer will be installed.
Kind regards
Amal-Microsoft Support.
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Tags: Windows
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*
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