USB 3.0 does not work on HP Pavilion 23 g010

USB 3.0 does not work on HP Pavilion 23 g010. Can not find the driver from HP site that works. Can anyone help please because it is a new computer? Windows 8 is installed, but owner downgraded to Windows 7. I tried the drivers that are supposed to work and the said error box "this computer does not meet the minimum requirements for installing this software"... don't know what to do but would appreciate greatly any input...

Hello:

Your model has an AMD chipset and processor.  Therefore, the Intel chipset driver will not work.

First, install the AMD chipset driver and restart.

You want to download the 49.7 MB file.

http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

If that does not install the USB 3.0 drivers (see the file they are included), then download and install both of these drivers and USB 3.0 will work for sure in this way.

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_123787_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_118744_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

If there is any other drivers you need for this model, please let me know.

Tags: HP Desktops

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