USB 3.0 hard drive "Unknown device" After sleeping

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• Toshiba 320 GB USB 2.0 HARD drive freezes computer

  I just bought a Toshiba 320 GB USB 2.0 HARD drive and every time I try to transfer the data of light go red after 20 seconds and the computer crashes. The only way I can sort is by turning it off at the wall. The HARD drive works fine via a USB1.0 port and other devices like printers etc joysticks work fine through my USB 2.0 Pci card, but not my HARD drive, any ideas what this could be?
  Thank you

  Hello

  You can also try to use the USB1.0 port. But if you want to use data transfer high, you can try to use the firewire port. Using Firewire USB2 adapter for example.

• HP Pavilion 17-e102ed: unknown device after installing windows 8.1

  ACPI\HPQ6007 unknown device after installation windows8.1 64B

  17 - HP Pavilion notebook pc (ENERGY STAR) e102ed

  Device ACPI\HPQ6007\3 & 11583659 & 0 has been set up.

  Driver name: null
  The class GUID: {00000000-0000-0000-0000-000000000000}
  Driver date:
  Driver version:
  Driver provider:
  Section of the driver:
  Rank of pilot: 0x0
  Matching device ID:
  Advanced driver:
  Update of the device: false

  Hello:

  You need the driver for this device...

  This package provides the HP 3D DriveGuard software (HP ProtectSmart Hard Drive Protection) for the laptop models running a supported operating system. HP 3D DriveGuard software protects the drive hard by parking the heads if cell phone accidentally falls, or is suddenly struck by another object.

  File name: sp71811.exe

• Vista - usb ports are not recognized unknown device

  Vista - usb ports are not recognized unknown device. any usb device it appears unknown. all worked a few days hardly, but after that I connected my Kodak camera - which does not, now, nothing works. Any help would be appreciated.

  Hello

  Thank you for using the Microsoft Windows Vista Forums.

  Follow the instructions below that may help you resolve the issue.

  Method 1:

  Try to connect USB devices to a different USB port and check if you are able to access.

  Method 2:

  Click on the link below to run Fix it which will help you to solve the problem.

  Tips for solving problems of USB devices

  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx

  Click on the link below and install the update.

  Rollup cumulative update for USB in Windows Vista Basic components

  http://support.Microsoft.com/kb/941600

  Try to connect the camcorder to the other USB port and on the other computer and see if the problem is resolved.

  Method 3:

  Let us try to disable the Antivirus security software and check the number.

  Re-enable the security software after checking the issue.

  You can also try disabling the firewall and check the issue.

  Re-enable the firewall after checking the issue.

  Method 4:

  A clean boot helps eliminate software conflicts.  Let us check if software is causing the problem by following the clean boot procedure.

  To perform the clean boot procedure, follow the instructions in the link below.

  Step 1: Perform a clean boot

  Step 2: Enable half the services

  Step 3: Determine whether the problem returns

  Step 4: Enable half of the startup items
  Step 5: Determine whether the problem returns

  Step 6: Resolve the problem

  Step 7: Reset the computer to start as usual

  How to troubleshoot a problem by performing a clean boot in Windows Vista

  http://support.Microsoft.com/kb/929135

  After checking the problem, turn the computer back to the Normal mode.

  Uninstall or update the program that is causing the problem.

  Check whether the problem is resolved.

  You can also check out the link below.

  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/6be4581d-8fbd-407F-815E-b475c35ca586

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• Unknown device after upgrade from windows 7 to windows 8

  My laptop is a Pavilion m7 1015dx

  I just upgraded to windows 7 to windows 8 and everything went well. Now after installing all the drivers updated for my particular laptop, I have a unknown device in my device manager.

  The hardware Id are:

  ACPI\VEN_HPQ & DEV_6001
  ACPI\HPQ6001
  * HPQ6001

  I don't know what it is or a driver for it.

  No matter who else knows it or know what this device and where I can get a driver for it.

  Much appreciated!

  Hey thought I'd tell someone on the Microsoft Answers site found the driver. It is the wireless button driver.

  Here is a link for the driver:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58720.exe

  Here is a link to the MS Answers:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/unknown-device-after-upgrading-to-Windows-8/e46bfb7a-70cb-42be-B21C-9b6688b68009?page=4&TM=1351432666168#LastReply

  Thanks for your help.

• I have the model of macbook air 2016 with i5 Professor and 8 GB ram... since it's the fastest ssd, but I have not seen all speeds up to now, I want to say is bcz I need to have usb 3.0 USB key or hard drive to see the speed of the ssd to usb 2.0 will work

  I have the model of macbook air 2016 with i5 Professor and 8 GB ram... since it's the fastest ssd, but I have not seen all speeds up to now, I want to say is bcz I need to have usb 3.0 USB key or hard drive to see the speed of the ssd to usb 2.0 will work

  What do you mean, your message is not clear.

• How to make Toshiba USB 250 GB HARD drive read-only?

  Hello

  I just plug a Toshiba USB 250g external hard drive to replace all the sticks of memory, I've been using.

  I'll use this external hard drive to copy files to other computers and I would like to know how to make the drive read-only.

  Moreover, all the other tips to protect the disc would be extremely welcome.

  I use a Dell with Windows 7 laptop.

  Thank you very much

  Dougal

  I don't know what HARD drive you have exactly, but I know that Toshiba offers a software protection with external hard drives.
  Did you check manuals? Is something like that provided with your HARD drive?

  Maybe you need to use some third party software part for the protection of files on the HARD drive. Google all over the place.

• Tecra S3: SATA hard drive not recognized after XP updates

  Windows has recently completed an automatic update on a Tecra S3 equipped with a 60 GB HARD drive SATA.
  After the reboot required for updaates windows generates a BSOD.

  I've traced the error and found that the system can not find the hard drive.
  Even when I use the XP cd and restore/repair console without a hard drive is located.

  When I check the BIOS hard drive is there.
  I removed the hard drive and used an external case and determined that the hard drive works fine.

  Hello

  Tecra S3 supports RAID.
  In order to install Win XP RAID driver is needed!

  The RAID driver can be found on the European driver Toshiba page.
  It s a v 1.01.0005 for Win XP.

  You can include the RAID driver using nLite. This free tool allows you to include the RAID driver in the Win XP disc.
  Google for nLite for more details.

  Welcome them

• HP 15-r022tx: windows driver unknown device 8.1 pro for hp 15-r022tx

  Hi all

  I can't find the driver unknown device windows 8.1 pro 64 bits for hp 15-r022tx.

  Other devices > unknown device.

  Help, please.

  You are the very welcome.

  Here is the link for the driver you need for this device...

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_124774_1&swEnvOid=4158

• Is there a software that shows my processing of files and folders in the pc to USB or portable hard drives for many years?

  Is there a software that shows my processing of files and folders in the pc to USB or portable hard drives for many years?

  Thank you

  Nope, nothing like that is registered unless you have installed tracking software to connect it advances.

• external unknown device after device, hard drive or the printer goes into sleep/hibernation

  I guess that the problem occurs when each device goes into sleep/hibernation because this is happining to only my external hard drive and printer.  All other devices connected by USB have never no problem and will not go to standby or Hibernate. Difficulty I should close down then cold restart without connected device. then after the system is installed and running reconnect the device then it is recognized and works. I tried to just the printer powerdown (cables power and usb for printer peripheral but comp still running while still not recognized after that repower printer and then usb connection get 'unknown device'.)  The only way to obtain a recognized device, DHM or printer is as above full stop and then reconnect.  Any help would be greatly appreciated because it really is a pain and has cost me a printer that I threw out the window, luckly the window was open.  Thanks again for your time and your help very frustrated JK

  Hello

  1 have had any changes made on the computer before the show?

  2. do you get an error message? If Yes, what is the full and exact error message?

  Method 1:

  I suggest for the link and try to run the Troubleshooter:

  Tips for solving problems of USB devices

  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

  Method 2:

  Try to update the device drivers and check if it helps:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Check out the link for more information:

  Looking for drivers

  http://Windows.Microsoft.com/en-us/Windows-Vista/finding-drivers-what-to-do-when-your-hardware-wont-work-with-Windows-Vista

  Method 3:

  I suggest you to disable and re-enable the USB controllers:

  a. click Startand then click run.

  b. type devmgmt.msc, and then click OK. Device Manager opens.

  c. expand Bus USB controllers.
  Note: You need to scroll the list to find this point.

  d. right-click the first USB controller under USB Bus controllersand then click Uninstall to remove it.

  e. Repeat step 4 for each USB controller is listed under Bus USB controllers.

  Note: restart the computer. After the computer starts, Windows will automatically check for changes on the hardware and reinstall all USB controllers that you uninstalled.

  Let us know if it helps.

• External USB 2.0 Hard Drive detected only 10 seconds in the Device Manager

  I am running Windows 7 and trying to plug my hard drive 200 GB from an old computer with XP in my new computer via USB 2.0 to an external case.  The external box is its own source of power and requires no drivers. When I plug it into the USB port, I hear the Bell indicating the window detects an external device and she appears under USB devices in Device Manager, but only for about 10 seconds then disappears.  It never appear in disk management or in the computer as a mass storage device.  I tried to use other cables/USB ports. I tried exchanging the external box for a new thought the first one was defective, but that did not help.

  Hi Stroke77,

  ·         Did you get the computer pre-installed with Windows 7?

  It is about if the external drive worked when the computer was working with Windows XP or Windows Vista.

  Here are some steps that may help you solve the problem.

  1. plug in and turn on the external USB hard drive
  2. right mouse click on workstation
  3 left click on manage
  4. click on Device Manager
  5 expand the USB list
  6 find the USB device to USB hard drive
  7. the right mouse click - Uninstall
  8 turn off the external USB hard drive
  9. turn on the external hard drive USB and let it find and install the driver
  10. it should work

  You can see other steps from the link below:

  http://social.technet.Microsoft.com/forums/en/w7itprohardware/thread/dd9cd509-F9AC-4295-a75b-863f92f5595f

  Thank you, and in what concerns:
  Swathi B - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• External USB HARD drive Stor.E basics Sleep Mode

  Hi all
  Recently, I bought Stor.E Basics 500 GB USB 3.0 external hard drive to store my archives of work (mainly the .docx and .xls formats).
  During my work after maybe 5 or 10 minutes, my drive HARD past in mode "sleep" and it takes time to wake up my drive and resave the file. Is there a solution to my problem? I need to disable the Sleep Mode.

  A few things I've tried:
  (1) I tried to use 'Always On' profile in the control panel power option
  (2) off "Allow the computer to turn off this device to save power" devices-online all storage devices Usb root Manager.
  (3) and also disk management-properties-hardware-online HARD drive-online policies online online => optimize for performance.

  OS - Windows XP SP3.
  PS Sorry for my English.

  Do you have the same HDD like this one?
  http://www.Toshiba-multimedia.com/EU/store-external-hard-drives/basics/

  This HARD drive has need of 900mA power supply.
  This means that you need a USB 3.0 standard or 2 x USB 2.0 ports

  I think that if your computer supports support only USB 2.0, you must use the USB cable to Y which allows you to connect 2 USB ports HARD drive.

• Extermal Toshiba USB 320 GB HARD drive not recognized correctly

  My hard drive does not recognize now them itself as a hard drive just an AT2P RC42 Cypress and is now useless after a few months in use.

  I uninstalled and reinstalled by the Device Manager. I then tried on another computer and I have the same problem, so it's the hard drive and not on the computer.

  It's an external drive USB 320 GB toshiba that previously worked fine, but now think its thing and nothing else.

  What can I do to fix this problem? Please help all my data on this drive...

  Hello

  Check it please this http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=17412 topic. You will find similar discussions.

• Unknown devices after WXP re-install-Tecra M2

  I had to reinstall windows Xp, and I can't do some of the features to be recognized.

  In the Device Manager list, there is a
  Network controller
  USB controller
  Unknown device

  I have the cable network of work, so I'm assuming that is the wireless. I have tried to install the FFL website of Toshiba wireless drivers, but they just error saying no device found wireless.

  How can I find out exactly what hardware devices these are and what drivers I need to download.

  Concerning

  Steve

  Hello

  This Toshiba descript document how to identify an unknown device in Device Manager
  http://support.toshiba-tro.de/KB0/TSB57014E000QR01.htm

  I recommend to check this statement and after recognizing the device, you can try to install the right driver.

  Good bye