USB-6009 recognized by Windows but not by MAX

I have a NOR-USB-6009, just bought this week.  I installed the full package of NOR-DAQ (NIDAW910f0.exe), rebooted and plugging the unit.  It is recognized by Windows (it appears in the title of "Data Acquisition hardware" in Windows Device Manager), but will not appear in the measurement and Automation Explorer, despite updates and reboots.  Any advice on how I can make the device appear in MAX, so I can set it up?

I'm running Windows 7 x 86.   MAX is the 4.6.2f1 version.  The driver is listed in the Windows as version 2.4.0f4, copyright 2010 (it has been downloaded this week, so obsolete driver versioning should not be a problem).  I tried several USB ports, all with the same result.

The light on the unit will flash green.

I did two NOR-USB-6009; I tried both, with the same result.

Advice?

Thank you!

-Dan

Problem solved, FYI.  The solution was just to restart twice more.

The answers to your question, however, wer:

* It seems perfect, with the small icon or no exclamation point

* Yes, it's called a USB-6009 in Windows

* Yes, the device has worked before

* Yes, all other USB stuff works very well

We will not call it a problem for the moment; I don't know what was going on.

Thanks for your quick response!

-Dan

Tags: NI Hardware

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