USB camera does not

I have a 'VF0700 Creative LIVE! Cam Chat HD"USB camera that worked well in Mac OS X before my update to OS X El Capitan. It appears as a USB device in the 'system' report and I tried different usb ports and reset the SMC and be "zapped" the LANDAU.  No idea if this will be fixed in future update?  It's a standard UVC camera and it works with Skype and photo booth, etc. with the old OS X (I have a Mac Pro 3.1) and I can boot the old system and it works fine).

librarian7 wrote:... it works with OSX... older...

From your description, your device should work with 10.11.4.

First, use Apple http://support.apple.com/kb/HT2090 to check the user-specific problems. You may simply move on to a user account that does not have the problem.

(BTW - troubleshooting section called an "iSight" camera.  However, after that article was published, Apple has changed the name of the built-in camera on the recent "iSight" Macs "FaceTime", then "FaceTime HD."  Whatever the name of your built-in camera, the same info and troubleshooting applies.)

To check the user-specific problems, you must test several Apple app (photo booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use a 'Guest' for this test account.  If you have not already established a separate user, testing account, create one now.  If you need help, how is explained in http://support.apple.com/en-us/HT201754.

A 'Standard' user account is all you need for the tests.

If your camera will work properly with Apple in any OS X 10.11.4 applications user account, use OS X Recovery to reinstall completely your Mac OS X 10.11.4 System Recovery stored on your startup disk.  Don't bother test Skype or other 3rd party apps until you have your camera works with applications Apple.

Post edited by: Jim EZ

Mac OSX 10.11.4

Tags: Mac OS & System Software

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