USB Device not recognized Hp OfficeJet 6600

Hello all - I use my desktop Hp 6600 (connected via usb) jet and my computer (dell E6430 latitude) says that it is a usb device not recognized.  I tried a lot of troubleshooting, including the removal of usb controllers and reinstall, but which doesn't seem to work.  I'd like to help as soon as POSSIBLE. Again, I must keep my printer cable, because the network, I refuse the acess printers or something like that.

Thank you

J

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Hello

If I understand correctly your computer does not detect the printer. You can try the following steps and check the results.

1) inspect the cable USB and connection:- icon on the USB () facing up when the cable is connected to the product correctly. Check the back of your product and the back of your computer to make sure that the USB cable connects correctly and safely.

After that you make sure that the USB cable connects correctly and safely, consider the following guidelines to check other potential problems associated with USB:

  • Connect any other USB device. Connect any other USB device to the computer and check if it is detected.
  • USB ports on the keyboard. USB ports on the keyboard and on the front of some computers is maybe not powerful enough to support the product. If the USB cable connects to the USB port on the keyboard, try to connect to it in another USB port on the computer.
  • Length of the cable USB. HP recommends that the lower USB cables or equal to 5 m (16 ft 5 in) long. However, a USB cable which is 5 m (16 ft 5 in) in length must be of high quality. Otherwise, HP recommends using a USB cable that is less than 2 m (3 ft 3 in). Do not use connection cables to increase the length of the cable. Use a powered USB hub, if you need more length.
  • USB ports replacing. Connect the USB cable to a different port on the computer to make sure that the USB port on the computer is not the cause of the problem.
  • Defective USB cable. Replace the USB cable to ensure that the existing cable is not defective.
  • Conflicting USB ports. Disconnect all other USB, USB, USB cameras scanners printers and all other connected USB devices. Start the connection of these devices one at a time to determine if the devices to use too much power. Plan to buy and install a hub USB powered if necessary.

(2) power Off and power of the device.

(3) update the Windows Device Manager:

(a) click Start (for Windows XP) or the Windows Logo (for Windows Vista and 7), and then click run. The run window opens.

(b) in the Open text box, type devmgmt.msc and press ENTER. The Windows Device Manager opens.

(c) lists to look for your HP printer in Bus USB controllers or other devices .

(d) right click on the entry for device to device/unknown HP and then click on set to update driver. The material up to date hospitality Assistant opens.

(e) select install the software automatically and click Next. Follow the on-screen instructions to complete the refresh Device Manager.

(f) repeat these s for all entries of device with a yellow exclamation point.

(4) delete the temporary files and folders.

(5) disable some startup items: -.

(a) click Start (for Windows XP) or the Windows Logo (for Windows Vista and 7), and then click run. The run window opens.

(b) in the Open box, type msconfig, and click OK. The System Configuration Utility window opens.

(a) click on the general tab, click Selective startup.

(b) if there is a check next to load startup items, select the check box to remove it.

(c) click on the Services tab and then click on the hide all Microsoft Services check box.

(d) click Disable all.

(e) click on apply and then click Close.

(f) restart the computer.

(6) make sure that the Plug-and-Play Service is activated: -.

(a) click Start (for Windows XP) or the Windows Logo (for Windows Vista and 7), and then click run. The run window opens.

(b) in the Open box, type services.msc, and then click OK. The Services window opens.

(c) to seek the 'Plug-and-Play services' and check if the status is started.

(d) if the status is not started, then right-click on it and select start.

(e) once on the way out of the window.

(7) uninstall and reinstall the printer software.

(8) re-enable the startup programs: -.

(a) click Startand then click run. The run window opens.

(b) in the Open box, type msconfig, and click OK. The System Configuration utility window opens.

(c) click the general tab, click Normal startup.

(d) click the Services tab, and then select the hide all Microsoft Services check box.

(e) click applyand then click close.

(f) click on reboot to apply the changes to the next time the computer starts.

(9) try to install the software on another computer.

Although I am an employee of HP, I speak for myself and not for HP.

-Say 'Thank you' by clicking on the star of congratulations in the post helped you.
-Please indicate the position that solved your problem as "accepted Solution".

Tags: HP Printers

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