USB device not recognized when connecting to printer

Hello Microsoft,

Hear I have problem in my PC. I connect to my new printer (RIOCH SP 100), but in my Winodws7, they show me that your usb device is not recognized. I try to use the resolution of problems. but it was a failure of dem, so now what is the way to solve my query.

Hello Dhruv,

Thanks for posting your question on the Microsoft community.

We need more information about the issue so that we can help you better.

What is the complete model of your printer RICOH SP 100 number?

Thank you for details on the issue.

This problem may occur because of settings and corrupt device drivers.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check.
Reference:
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

Please also run the printer Troubleshooter and check.
Reference:
Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

He made sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.

If this does not help, use method 2.

Method 2:
Controllers USB reinstall and check the issue. Please follow these steps:

a. press Windows + R keys together, type devmgmt.msc in the run window and press ENTER.

(b) in Device Manager, expand 'USB Bus controllers'.

c. right-click any device under "Controllers of Bus USB" and click Uninstall.

d. repeat the same steps for other devices.

e. Once completed, restart the computer.

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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