USB does not recognize the Garmin unit. Error "unknown device".

Recently, addition of windows 7 Home premium stopped detecting my garmin unit. Other USB devices such as my ipod work very well. I was able to detect the Garmin only a few times, he would try to install the drivers, but the drivers would not install. The garmin was working a few weeks ago. Here is a list of what I've tried:

  1. Reset (after all what I try)
  2. Turn off the computer and leave it unplugged overnight
  3. Completely uninstall all the drivers and the software associated with the kid.
  4. manual installation of drivers
  5. uninstall the unknown device and search for new hardware
  6. uninstall the unknown device and do a search for legacy hardware (which produces a device does not not (Code 10) error)
  7. Go back to a restore point before updating the last windows

Please, any help would be much appreciated. I'm decently computer savvy and have always been able to solve any problems that I have. This one had turn me my wheels for days.

Thank you
L

Hello

Try to connect to your garmin unit on another computer in Windows 7 and check if it is recognized.

See this article to fix the error code 10:

http://support.Microsoft.com/kb/943104/

You can also post this question to the garmin forums to get help.

https://forums.Garmin.com/

Kind regards
Amal-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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