USB does not recognize the Garmin unit. Error "unknown device".
Recently, addition of windows 7 Home premium stopped detecting my garmin unit. Other USB devices such as my ipod work very well. I was able to detect the Garmin only a few times, he would try to install the drivers, but the drivers would not install. The garmin was working a few weeks ago. Here is a list of what I've tried:
- Reset (after all what I try)
- Turn off the computer and leave it unplugged overnight
- Completely uninstall all the drivers and the software associated with the kid.
- manual installation of drivers
- uninstall the unknown device and search for new hardware
- uninstall the unknown device and do a search for legacy hardware (which produces a device does not not (Code 10) error)
- Go back to a restore point before updating the last windows
Please, any help would be much appreciated. I'm decently computer savvy and have always been able to solve any problems that I have. This one had turn me my wheels for days.
Thank you
L
Hello
Try to connect to your garmin unit on another computer in Windows 7 and check if it is recognized.
See this article to fix the error code 10:
http://support.Microsoft.com/kb/943104/
You can also post this question to the garmin forums to get help.
Kind regards
Amal-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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