USB mouse and keyboard stop working after I have install Windows Update KB2913431

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• Carpet mouse and keyboard stop working after update of windows 8

  Separated from this thread.

  Hello, I'm having the same problem. However, those suggestions did not work for me.

  You can check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4d36e96b-e325-11ce-bfc1-08002be10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

  You can also check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4d36e96f-e325-11ce-bfc1-08002be10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

• network card and other missing drivers after you have installed windows 7 ultimate on my elitebook 8540w

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  Yes... you can do. If you get confused on what to install, please provide the hardware ID.

  HardwareID: (open start, type devmgmt.msc and press on enter.) Double-click on a device. Choose the Details tab, then the hardware in the menu ID drop-down).

• 23-1000 all-in-one Pavilion: mouse and keyboard stop working

  I had my all-in-one since end of February 2016 - bought at Best Buy local - touch screen pc works still but don't do me any good because the mouse and keyboard do not work after 3 months of excellent performance.  Both have new batteries.  Can be signal problem because I've set up wireless.

  Help - frustrated and have no idea what to do.

  Thank you

  Terry Anderson

  Hello @MaggiesMimi,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the issue of the keyboard and the mouse.  I understand that they both stop working recently, and you have already replaced the batteries.  I can certainly help you with this!

  First of all, try to review the following document and let me know how it goes:

  HP PC - keyboard and wireless mouse troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Mouse and keyboard stop working

  I have windows 7 64 bit edition Home premium.  Intel I5 6 GB of Ram chip. Had this system for 3 years and no problem.  Today, when I myself post on someones facebook page all of a sudden my keyboard stopped entered the words I typed. did not work.   The mouse was working. I rebooted and it worked for a few minutes.  Then he stopped again.  I plugged in the keyboard to a different usb port and it started working, but then the mouse has frozen completely.  I put the mouse on a USB of Hung and it works for now.   My anti virus is so far - I even ran the Norton Patrick gum aggressively looking for problems and he came back with no risk not found.   Is there any type of virus which would attack the keyboard and mouse?  Did someone had experience with in the past?  I have not downloaded new software in a year so nothing new has been added unless there is an automatic update of windows.  Just checked and the last updated 2/15, a few weeks ago and today is the first time with the problem.

  Hi Carl,

  1. What is the brand and model of the mouse/keyboard/computer?

  2. do you get an error related to the question message/code?

  This problem might be caused by the virus, but this usually occurs due to drivers of bad/corrupt keyboard/mouse/USB host controller.

  I suggest you follow the troubleshooting steps for the mouse and keyboard from the Microsoft KB article and check if it solves the problem.

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-NZ/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

  Also refer to:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• Mouse and keyboard stopped working on Windows 8

  I have a laptop Sony Vaio model VGN-NS110E 2010 number middle. Since a few days ago my mother used it, and after it was closed and she turned on, the keyboard and the mouse do not work (the mouse wont even see on the desktop). (Yes, I tried to plug in an external mouse and keyboards, the computer won't even save) It seems that the keyboard does not work for a second before loading windows because I can press the NumLock key and the light comes on and goes off. But once windows starts loading, it stops working. The mouse and the keyboard also works if I get the computer start in recovery mode (the blue screen with the options to perform a system recovery, etc.). I can't the computer to boot in safe mode. And I tried to do a reset back a few days or a few weeks, and the mouse and keyboard still do not work. I'm guessing that the drivers are not loading, for some reason any. I guess the logical solution would be to do a factory reset, but my mom has all these bookmarks saved in his internet browser explorer, that she does not want desperately to lose. Anyone has any suggestions on how to fix or at least on the way to save somehow my moms stuff and if a reset?

  Hello Duane,

  Thank you for the update on the issue.

  If the keyboard and mouse does not work in one of the option, this means there could be a hardware problem is not getting detected so you may have to perform a refresh of your computer, but for this, there are also a working keyboard and a mouse. The best option that I can help you is to contact the manufacturer of your computer (SONY) or technicians who can check it physically and can reach to the root cause.

  Keep us updated on the issue.

• J3Z14PA #ABG: keyboard stops working until I have press windows - HP envy 15-q004tx

  My keyboard doesn't work anymore until I press the windows key, then it works again

  I tried ubuntu live and I na not to deal with the problem

  also when the keyboard stop and I go to my VMware virtual operating system, it works again without pressing what either.

  What should I do? I have already reinstalled windows 5 times

  HP envy 15 Q004tx

  J3Z14PA #ABG

  Windows 10 x 64

  Thank you @SDF15

  I understood that the only problem takes place in google chrome and after thinking it happened after google chrome update 45

  I went down to update 44 and the problem has not yet arrived

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• Windows Media Center has stopped working (after the great October Windows Update).

  In October, there was a Windows update that broke my Media Center (and THXaudio.exe) I was able to restore and put off the various updates until I recently needed to shut down the computer for a clean material out.  Even though I had several valid restore points before the updates available, I was not able to use the system restore (says a file is missing) and also not able to restore all the features.

  First of all, I tried different patches of problem I already found online: I used the "sfc/scannow" and it always shows the files that need fixing (but he can't fix them). I tried the system restore (and broke). Deleting the database file does not apply. I even "turned off" WMC and not turned back on - no chance.

  Here is the text of the two errors:

  Description:
  Stopped working

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: ehshell.exe
  Application version: 6.1.7600.16385
  Application timestamp: 4a5bd053
  Fault Module name: KERNELBASE.dll
  Fault Module Version: 6.1.7600.16385
  Timestamp of Module error: 4a5bdfe0
  Exception code: e0434f4d
  Exception offset: 000000000000aa7d
  OS version: 6.1.7600.2.0.0.256.48
  Locale ID: 1033

  Description:
  Stopped working

  Signature of the problem:
  Problem event name: CLR20r3
  Signature of the problem 01: thxaudio.exe
  Signature of the problem 02: 1.0.6.0
  Signature of the problem 03: 4a9f80d2
  Signature of the problem 04: Microsoft.VisualBasic
  Signature of the problem 05: 8.0.0.0
  Signature of the 06 problem: 4a277ad7
  Signature of the problem 07: 5 c
  Signature of the 08:0 problem
  Signature of the problem 09: System.BadImageFormatException
  OS version: 6.1.7600.2.0.0.256.48
  Locale ID: 1033

  If necessary, I can post the cbs.log file results.

  UPDATE:

  I did an upgrade "on the spot" my DVD of Windows 7 and everything is back to normal.

  Now, I also have 63 'updated important"weed through, one at a time, to see who can be installed safely, and who eventually was my setup.

• USB mouse & keyboard stop working after the upgrade of Intel generic drivers drivers!

  Original Post: USB mouse & keyboard stop working after upgrade to generic drivers

  After you install Windows, the Generic USB controller drivers are installed. My mouse & keyboard as planned work & that are each recognized as "compatible mouse/keyboard HID."

  After I installed the Intel drivers for root USB controller, the mouse & keyboard stop working and are classified as unknown. Shortly after, they are considered HP USB Optical Mouse & HP USB Standard keyboard, however the drivers never properly install and they remain under unknown devices with a yellow exclamation point.

  I have searched high & low for these device drivers, they do not exist. I installed the drivers for all of the materials appearing on the site of the seller. This has happened on several computers, laptops and desktop computers.

  I've done all the troubleshooting I can think. Uninstalled all the controllers/USB hubs & restarted. Switched USB ports, I tried new mouse & keyboard, wanted Windows updates.

  The only way I can make it work is if I use the generic Windows drivers, who then recognized the mouse & KB "HID compliant". It seems that if I install Intel drivers, it recognizes the mouse & keyboard more in detail and he wants specific drivers to continue.

  Any help / suggestions would be greatly appreciated.

  Thanks for the reply.

  Because your computer is on a domain network, it would be better to be posted on the TECHNET forums. They are experts in your field of investigation and would be in a better position to answer your concerns.

  https://social.technet.Microsoft.com/forums/en-us/home?Forum=w8itprogeneral&filter=AllTypes&sort=lastpostdesc

  In the future if you have problems with Windows. Not to contact us. We will be happy to help you.

• Satellite Pro A210 - keyboard and touchpad stop working after hibernation

  I installed Windows 7 (32 bit) on my Satellite Pro A210 and have a similar problem. When it starts OK but after hibernation the keyboard and touchpad stop working after 3 minutes. The only way to fix it is a re-boot of the force.

  Anyone have any ideas?

  Hello

  You have installed all the drivers for your laptop? I mean especially the chipset driver.
  Check this box!

  If you have yellow exclamation points in Device Manager, you must install all the missing drivers.

  Last but not least don't forget to install all Windows 7 updates available that you can get thorugh Windows Update.

  Sorry, but that's all I can say at the moment

• Arc keyboard stops working after a few minutes of inactivity

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  Thank you

  Hello

  Please update us with this information.

  I suggest you to update your computer with the latest version of the Microsoft IntelliType Pro for your keyboard and check if that helps.

  Keyboard Microsoft IntelliType Pro 8.2 for Windows - 32 bit software

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=26949

  Keyboard Microsoft IntelliType Pro 8.2 for Windows - 64 bit software

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=26950

  Come back and let us know the State of the question, we will be happy to help you. We, at tender Microsoft to excellence.

  Thank you.

• Keyboard stops working after you press caps lock.

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  Hello

  You did changes to the computer before the show?

  Try the suggestions in the link and check if it helps:

  Troubleshoot keyboard

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-keyboard-problems

  You can also post your query on Compaq support forum:

  http://h30434.www3.HP.com/

• laptop keyboard stopped working after Windows update.

  have a toshiba satellite A505 laptop and the keyboard stops working after Windows Update reboots. We reinstalled Windows 7, which fixed the problem until the updates have come. Now the keyboard is unresponsive. Sounds like a software problem, no material. Also checked the keyboard drivers that are up to date.

  As a first response, go to the control panel, device, keyboard, keyboard Manager and right click, uninstall it and let it rediscover Windows and then reinstall it.

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• Anyone Bitmoji keyboard stop working after updating iOs 10?

  Anyone Bitmoji keyboard stop working after updating iOs 10?

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  Anyone Bitmoji keyboard stop working after updating iOs 10?

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• Mouse and keyboard does not not to login screen (Windows 7)

  As far as I know, an update of windows was held last night. When I try to log on to my office (gateway), my keyboard and mouse (Logitech M310 K520) do not work. I tried to connect in safe mode, but still no luck. I can press F8 before it connects to enter advanced startup options. I went in the selection 'repair your computer', and my mouse and keyboard work fine. I tried a system restore, run the Diagnostics, memory windows and tried several reboots, but without any difficulty. I have tried other mice, tried different USB slots, but all have the same problems. They work very well until what the login screen and then do not respond.

  Please let me know what are my options to resolve this problem. Would like to try more things on my own first of all, but I'm a bit of a novice in computer science.

  Hello

  I suggest to consult these links and perform the steps:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/mouse-and-keyboard-do-not-work-at-login-screen/7097129d-2a2d-4e13-b7ef-d51300b4acf8

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/mouse-and-keyboard-not-working-at-login-screen/4d759699-f514-4c1d-9ADF-a5724a3ad1e6

  I hope this helps.