USB mouse not detected at startup.

Hello

My new HP USB mouse is not detected when I start my PC. I have to unplug & plug to make it work every time. My USB ports are fine and my previous USB mouse still works fine. I deleted installation driver from the Device Manager, but no utility.

I have Windows XP.

No idea how to solve this problem?

Shaan-

HiShaan,

I suggest you contact the manufacturer of the computer and check if USB devices is enabled in the BIOS and enable it and check if the USB mouse is detected when you start the computer.

NOTE: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from configuration can resolved BIOS/CMOS settings. Changes to settings are at your own risk.

You can also check if the Interface device access human service is set to automatic and started. You can change it accordingly and check if it helps. To do this follow the steps below:

  1. Click Start and click Run.
  2. In the Run dialog box, type services.msc and click Ok.
  3. In the services window, scroll down to Human Interface device.
  4. ClickHuman double Interface of device service and click the general tab.
  5. Change the startup to automatic type, then click on apply.
  6. Click Start, and then click OK.

Restart the computer and check if the USB mouse works fine when the windows start.

I hope this helps. Let us know the result.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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