USB mouse suddenly stopped working, what should I do to make it work?

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• My touchpad on my laptop and my mouse suddenly stop working.

  My touchpad on my laptop and my mouse suddenly stop working.  The cursor just sits there in the center of the screen.  Device Manager indicates that they are working.  I tried to remove the drivers and reinstall them without a bit of luck.   Help

  Hi Zippy,

  I suggest that you try to do a restore of the system, here a guide with Visual effects.
  See you soon ~

• USB mouse & keyboard stop working after the upgrade of Intel generic drivers drivers!

  Original Post: USB mouse & keyboard stop working after upgrade to generic drivers

  After you install Windows, the Generic USB controller drivers are installed. My mouse & keyboard as planned work & that are each recognized as "compatible mouse/keyboard HID."

  After I installed the Intel drivers for root USB controller, the mouse & keyboard stop working and are classified as unknown. Shortly after, they are considered HP USB Optical Mouse & HP USB Standard keyboard, however the drivers never properly install and they remain under unknown devices with a yellow exclamation point.

  I have searched high & low for these device drivers, they do not exist. I installed the drivers for all of the materials appearing on the site of the seller. This has happened on several computers, laptops and desktop computers.

  I've done all the troubleshooting I can think. Uninstalled all the controllers/USB hubs & restarted. Switched USB ports, I tried new mouse & keyboard, wanted Windows updates.

  The only way I can make it work is if I use the generic Windows drivers, who then recognized the mouse & KB "HID compliant". It seems that if I install Intel drivers, it recognizes the mouse & keyboard more in detail and he wants specific drivers to continue.

  Any help / suggestions would be greatly appreciated.

  Thanks for the reply.

  Because your computer is on a domain network, it would be better to be posted on the TECHNET forums. They are experts in your field of investigation and would be in a better position to answer your concerns.

  https://social.technet.Microsoft.com/forums/en-us/home?Forum=w8itprogeneral&filter=AllTypes&sort=lastpostdesc

  In the future if you have problems with Windows. Not to contact us. We will be happy to help you.

• My USB Ports suddenly stopped working

  Hello

  I connect a second hard drive on my desktop (hp dc7600 sff) and everything was going well until I was prompted to press F1 to save changes to new material. I realized my mouse and my keyboard are not 'read' via connected USB ports. I tried to change the ports but still nothing, so in the end, I was unable to choose the F1 for the recording of the new HARD drive. I tried all the other ports, but still, nothing.

  I am now faced with a dilemma, I can't go through the login screen because none of my input devices can be connected to the PC, as all modules are connected USB.

  Help. I need to return to my beloved PC usage.

  Hello

  According to the description, I understand that the USB ports do not work.

  I would like to know some information.

  1. Have you tried using the keyboard of the screen?

  Try to use your computer using the keyboard of the screen and check.

  http://Windows.Microsoft.com/en-us/Windows/type-without-keyboard#type-without-keyboard=Windows-7

  We can refer to the suggestions by Mohammed Raieed said on June 1, 2011 and check.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/why-did-my-USB-ports-stop-working-suddenly/11303612-0809-4A3B-a2ba-c0c6b1234e97

  You can also check:

  https://support.Microsoft.com/en-us/KB/953367

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• sMy Microsoft UDB wireless mouse has stopped working. Can it be repaired or is it just did.

  My Microsoft 3000 wireless optical USB mouse has stopped working.  Can it be repaired or is it just did.

  Hello

  -Don't you make changes to your computer because of which the question began?

  I would recommend that you follow the steps in this article and see if they help.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

• USB mouse and keyboard suddenly stopped working

  My USB connected Microsoft USB Bluetooth mouse and keyboard suddenly stopped working today. After researching everything I could, I didall that I could find as a possible solution that has been:

  • Update of the chipsets
  • Uninstalling usb in Device Manager and reboot devices
  • Updated via Device Manager, usb devices
  • Reformatting and reinstalling Windows 7
  • Stop, unplug and allow the card mother "reset".
  • Try multiple ports
  • There is no 'connect' button on my mouse so I can not sure try this
  • Replace the batteries in my mouse
  • Obviously both devices have been connected
  • Updated the software for the mouse

  I have tried literally everything I could think of or read previously and I am out of options. Oddly enough however, after reformatting and reinstalling windows, my USB storage device is found and is working, but the keyboard and mouse are not. Please don't bother not suggest anything I listed above, I obviously already tried and found no chance.

  Update
  I have solved my problem. For later use, if anyone has this problem and no other solution seems not work; That's what I did.

  I bought a USB 2 ports PCI card and installed in my computer, then go back to Windows XP. While my original front and rear USB ports still recognize a flash drive, they do not recognize the keyboard or USB mouse, make ports PCI card. I had also updated ALL the updates of windows on the site, not the auto update available on the desktop. Although I don't know the cause, I am certain that somewhere, something was is altered by the hardware or software, and my default USB ports do not recognize mouse or keyboards.

  Another piece of knowledge in case anyone is interested; I use a card mother gigabyte s-series and my nvidia video card GeForce previously is no longer recognized in the port, it would cause my computer go into a State of hibernation and the monitor would go into "Analog Power Saving Mode". The only solution was to spend a friend with my video card. (Its graphics card is a GeForce 9800 GTX, mine was a GeForce 9800 GT. No reason why it should make a difference.) According to me, even if my computer is less than two years old, I was sold a bad mother. I read online cases in other forums for technical support of people having the same problem. Gigabyte motherboards stop random ports for no known reason.

• The keyboard and mouse bluetooth suddenly stops working

  I asked this question before using Dell, but none of the answers provided.
  The keyboard and mouse bluetooth suddenly stops working.

  Given that this only happens when I'm online I make this question to the FireFox support.
  I have the latest version of FF:

  I installed the new BIOS and Shipset, but that does not change.

  Suddenly, the keyboard and the mouse do not respond and I have to restart manually.

  R

  FredMcD said

  Keep a log of when this happens. What did you do when...

  Check the batteries.

  Hello

  Thanks for the help

  Just for information:

  I downloaded a free software called "StartupBooster" and using this to disable or remove some programs, problems with the gel (Take on wood), is gone. In addition it also speeds up boot time.

  Concerning

  R

• Why my Bluetooth Notebook Mouse 5000 suddenly stopped working

  I was with my mouse ended last night & my mouse was working properly, but during a transaction, it suddenly stopped working. The bluetooth at the bottom of my toolbar says bluetooth is activated & panel says that it works correctly. I tried new discovery mode, but I don't have the code requested. Please help if you can. I don't know too much about computers, so if you can put answers in terms I can understand, I would be happy.

  Hi MzMillie,

  Is this a microsoft product? When you are prompted for a key code (although it has not one) try entering 0000 by using your keyboard. For tips on solving this problem, please see the link below.

  http://support.Microsoft.com/kb/952818

  Let us know if this helped. If you have other questions about this, feel free to post on this thread. Thank you.

• Dell inspiron n5040 sound suddenly stopped working what that can do?

  Sound suddenly stopped working and checked a few things but he says everything is working properly

  Most often when a device does not work, it is because the driver is damaged.  Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/

• Satellite L300 - Built In webcam suddenly stopped working

  Hello

  I have a Toshiba Satellite L300 with a built-in USB 2.0 camera and a windows operating system 7, the camera suddenly stopped working for about 2-3 weeks ago with unknown reason!

  I tried the system restore, uninstall and reinstall the camera driver, preformed a complete analysis by kaspersky internet antivirus 2012 (updated) and I also ran a complete system and drivers troubleshooting... and the problem persists...

  When I use windows live movie maker it gives me an error saying: can t record audio or video of the selected camera. Make sure that the device you are trying to use is properly installed and not currently in use by another program.

  The microphone works well on Skype, but the camera does not open!
  Please tell me how to solve this problem, what missing am me?

  > I tried the system restore

  You got the device using the Toshiba Recovery disk?
  In this case the cam should work

  Otherwise I would say that this unwanted material s.

  Some users here in the forum have reported a webcam problem and the reason for this was a loser between the cam module and the motherboard connection.
  The webcam is connected to a USB controller on the motherboard.
  If the connection does not exist, the webcam does not appear in the Device Manager it does not appear in your case? Check this box

• Internal speakers Satellite C640 suddenly stopped working

  Hi friends,

  My satellite c640, internal speakers suddenly stopped working but works fine when the headphones or external sources are connected
  Is this a hardware problem?

  I m using win 7 64 bit and I tried to install the drivers but seems to be a hardware problem

  Thanks in advance

  Hello

  I don't know if it is a hardware issue of m.
  You may need to check certain settings.

  In Control Panel-> sound-> the Read tab.
  You should see the speakers selected as the default device.
  You can also click these speakers to the right and you should see a few options:
  Speaker Setup
  test
  Disable
  and so on.

  Test the speaker first. In my case, a short tone is displayed. You can also mark the speaker and click the properties button. You will see a second window with tabs. Check the second tab called LEVEL. Here, you can change the sound level.

  What happen exactly when you try to reinstall the sound driver? You get errors?

• Satellite L50Dt - A - touchpad suddenly stopped working

  Hello
  I'm not a part of L50Dt-A Satellite. PSKM2A. It is running Windows 8.1.

  Last night the touchpad suddenly stopped not working, no cursor on the screen.
  The little mouse on the touchpad indicator has not been and is not yet lit.
  So I pressed the Fn + F5 key so many times, but that didn't work back.

  I went to the mouse properties in Control Panel, and under the hardware, it is listed.
  In Device Manager, there is nothing under the mouse either.
  I went to the site of Toshiba and downloaded the driver for the touchpad.

  However, on installation, it says that this is impossible because the computer already has one.
  I need to uninstall and reinstall.
  However, I don't find the touchpad synaptics original anywhere to uninstall driver.

  Everything is updated via windows update and I ran the troubleshooting tools and that you have restarted, and so far, nothing has worked.

  I plugged in an external mouse so I can use it.
  But I'd like my touchpad mouse works again.

  Any help you can give me would be much appreciated.

  Thank you

  > Yesterday the touch pad suddenly stopped working...
  I ve never been faced with this problem, but try first to make back the OS to an earlier time using system restore just to see what will happen.

  In this whole thing that it is confusing that touchpad isn't listed in the Manager under the mouse devices and other pointing devices.

• Satellite C660 - the mouse pointer stops working when you start program

  Some features:
  Toshiba Satellite C660-1r1
  Windows 7 sp1
  Avast Antivirus (free version)

  Problem:
  When I start a program (for example. Sonos controller) on my laptop my mouse pointer stops working. It does not happen with all programs! When I go into Device Manager, my synaptic touchpad and my hid mouse is working also. When I press ctrl - alt - del, the pointer can move again, but when I come back it stops again. I have a work around is not a solution

  When I disconnect my windows account and log in again, it will solve the problem. When I start a program again the pointer will freeze up again.
  I did a complete system of virusscan and a pre start virusscan and my laptop is virus-free.
  I uninstalled the mouse and in drivers reinstalled synaptics them but that has not worked. I added a new account windows but that did not work.
  By pressing the keycombo FN + F9 has no effect.
  I am somehow at the end of my ideas...

  Can anyone help!

  When I start a program (for example. Sonos controller) on my laptop my mouse pointer stops working. It does not happen with all programs!

  This problem happens using the touchpad only or have you noticed the freezing of cursor using the external USB mouse too?

  What is the notebooks touchpad works properly without loading and using this 3rd party software?
  For example, work the touchpad with Microsoft office (Word, Excel, etc.) or navigation in internet by using IE or Chrome?

  My guess is that the pre-installed 3rd application part could affect the functionality of the touchpad.

• HP Pavilion dm1-4000au Entertainment Notebook PC_Keyboard and Touchpad suddenly stopped working

  Hello

  I have a HP Pavilion dm1-4000au Entertainment Notebook PC (QG411PA) running Windows 7 ultimate 32-bit for more than two years already. During these periods so far, whenever my laptop is idle for an hour or two, the keyboard and the touchpad suddenly stops working, without worrying if his operation on battery or AC.

  I always ensure that I have an external mouse in order for me to navigate correctly and pull up the screen keyboard to type when this issue arises.

  Everything seems to be updated regarding the Windows updates and I even reformatted, but issue persists.

  What point particular I feel a harware problem? Maybe a software problem? Or maybe a defective model?

  Your prompt response is much appreciated.

  Sincerely,

  Led

  Dear customer,

  Welcome and thanks for posting your question on the Forum of Support HP

  Looks like you are facing difficulties to solve problems with your laptop Touchpad

  We will surely help you with this

  Steps to drain the static charge and load the BIOS default settings to solve the problem

  Step 01. Turn off the laptop

  Step 02. Disconnect the power/AC adapter and also remove the battery too

  Step 03. Press and hold the power button of the laptop for a minute

  Step 04. Now re - insert the battery back in and plug again the power supply/adapter

  Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS

  Step 06. Once you get the BIOS, please press F5 or F9 key to load the default settings for the BIOS

  Step 07. Now press ESC/ESC. Save Changes and Exit - Yes

  Step 08. Now, please wait until the unit load the Windows operating system

  Now please download and reinstall the drivers from the touchpad for your laptop on the Site of HP Support

  Please click on this link to find several troubleshooting steps to solve this problem

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• 2.4 GHz HP wireless optical mouse has stopped working

  My wireless mouse has stopped working. I use it on a laptop Windows 8. I used this mouse wireless with this computer for almost a year. All of a sudden it just stopped working. I changed the batteries, so it wasn't the problem. I have uninstalled and reinstalled software and that did not work. Is there anything else I can try before I buy a new mouse? Product # is WT564A.  The model # is FHA-3510. The S/N IS CN1 [personal information]. Product #, model # and s/n is not the computer mouse. Any help would be greatly appreciated.

  Hey there eunash,

  I found three links that could help you, please take a look and try some of the steps:

  Keyboard and wireless mouse troubleshooting

  Mouse, touchpad and keyboard with Windows problems

  .. .and finally, check out the Merita post on this thread, they had some good ideas while explaining what might be going on: http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and-Technologies/HP-FHA-3510-mouse-trouble/m-p/2666383/highlight/true#M10473