USB not connected when you try to scan

My Photosmart C4280 prints fine, but when I try to scan, it says USB not connected

Hi laughingface, sorry to hear that you have some question when scanning. So I can help you better, can I please have the model number of your printer as well as the operating system on your computer (Windows XP, Vista, 7, 8 - 8.1 or Mac).  Please write back to your convenience and I'll be happy to help you.

Thank you.

Tags: HP Printers

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