USB port - C Dell XPS 13 9350 and external storage

Hello everyone,

I have a 3.1 USB enclosure external (Vantec Nexstar USB 3.1, model # NST - 270a 31 - BK) that I connect to the USB - C (Thunderbird 3) of my XPS 13 laptop 9350 port.  The player does not start even after using two different 3.1 USB cables.  I installed all the USB drivers and Thunderbird from the Dell Web site and active port in the BIOS, but still have no chance to get the player to run.

That's when I plug the player into a standard USB port with a USB 3.0 cable, boots road to the top and is recognized by the laptop without problem.  So if my diagnosis was made correctly, the USB box and wiring is not defective, so the problem must lie with the USB - C port.  Has anyone successfully used port USB - C to access the external storage with a bit of luck?

See you soon,.

Kokanee

In another thread ("XPS 13 9350 - SSD USB C 3.1 - very unstable/not usable '-I can not add links), the following fixed my problem by using a drive HARD USB 3.0 with the Dell USB - C for HDMI/VGA/Ethernet/USB3.1 adapter:

... the adapter USB - C and WiFi are kind of material and power wise. If you go to the options of the advance of the WiFi adapter and change the WiFi output at 75%, this solves a lot of problems with the connection / disconnection of USB - C questions. Exit at 75% reduction does not affect your connection on wireless networks.

My HARD drive kept connect/disconnect when you use the adapter, but this correction took care of her.

Tags: Dell Laptop

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