USB port is powered but not working

Hey guys,.

One of my usb ports decided to stop working properly, I am still able to use devices that ONLY require a power supply, one example being my external fan that works very well in this port.

However, I'm unable to use my mouse or any storage device in the port.

The lights (as appropriate) on the devices will be turn on as normal but will not do much than that.

I did not major changes since the last time that the port has been used successfully, it has just stopped working.

I rebooted several times and the problem persists.

All the other usb ports of normal work, no problem.

Data sheet:

Pavilion DV6-7029TX

Running 64-bit Windows 8 Pro

All up to date with windows updates

If any other information is needed please let me know.

I'd appreciate any help someone can provide to help me get to the bottom of this.

See you soon.


-Brendan - Hello,

I think we should ALL drivers. The Chipset drivers are the drivers for your motherboard and other drivers for individual embedded devices. I think we should do your Chipset Drivers first, and then the pilots on your side. Like building a House we ensure that the Foundation is solid before adding home on top. What I would like to is to download and install ALL the drivers from the HP Pavilion dv6-7029tx Entertainment Notebook PC Drivers page. Make sure that you download and install the drivers for the Chipset first, after that is not matter which order you install the drivers.

Please re-post with the results on one of the threads that you have on the go. Thanks for posting on the HP Forums. Have a great day!

Tags: Notebooks

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