Use hp officejet 5610 all in one and hp scanjet g4050 (the two usb) on the same computer

Have an officejet 5610 that I used for years to digitize documents, faxes, printing and copying on Acer computer with windows XP. Recently, I moved my scanner flatbed scanjet g4050 wifes to my computer to scan photos and negatives. The problem is when I install the G4050, I can scan is no longer with my Officejet 5610. Get an error message; "An error occurred just by contacting the HP imaging device. Try the following steps. Turn off and unplug for 60 seconds. The cord is properly attached. Reset. Uninstall and reinstall the device. Reinstallation of photosmart software.  Have tried all these. Does not help unless I have uninstall and remove the two devices and reinstall officejet 5610 ONLY. If I reinstall G4050 default folder which is recommended for multiple hp devices work properly then the 5610 can sweep is no longer. Error message as above. Running scan doctor and it says that there is a problem of façade. Go to the solution Center, click settings, scan settings, scan to Setup. When I click scan to Setup, I get the same error message as above. Both devices appear in the HP Solution Center each with its own tab. Is it possible to use these two devices on the same computer?

These two devices will not be able to work together. The ScanJet uses a newer than the 5610 software the 5610 will not work with. You can try to install the ScanJet, then the 5610, but I don't think it will help. I'm sure that just does not allow two devices on the same computer because the software conflict. I'm sorry.

Tags: HP Printers

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