Use of the printer is stuck in the print queue and I can't remove it.

I have a print job that is stuck in the print queue in Windows XP.  Microsoft support offered to stop the print spooler. When I tried the recommended fix, which was to remove all the files queued, I tried to use Microsoft 'Fix It' and I get an error message saying: could not complete due to an error on my computer. What can I do now?  Please help quickly.  I have to solve this problem.

I have a print job that is stuck in the print queue in Windows XP.  Microsoft support offered to stop the print spooler. When I tried the recommended fix, which was to remove all the files queued, I tried to use Microsoft 'Fix It' and I get an error message saying: could not complete due to an error on my computer. What can I do now?  Please help quickly.  I have to solve this problem.

Do it manually:

Open a command prompt window (start > run > cmd > OK) and type the following text in the black command prompt window.  Press ENTER after each line.

  1. net stop spooler
  2. del "% windir%\system32\spool\PRINTERS\*.*" [Y when prompted type]
  3. net start spooler
  4. output

If you get an error, please report the full error message without paraphrase.  "Could not complete due to a runtime error" is not useful.

Tags: Windows

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