'Use the emergency email address' link does not work for the reset of security issues

I forgot my security question and answer so I tried several times until a pop up window that went to emergency email address allows you to reset the security questions.

When I click the "e-mail address of the rescue of the use' nothing happens! popup window always open and exactly nothing happens.

any idea?

Hello Pooria.Rahmani,

The article below the link Details what to do if you do not receive your password reset e-mail when you try to reset your Apple ID.

If you don't receive your check or reset email
https://support.Apple.com/en-us/HT201455

Sincerely

Tags: iPhone

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