Used to be able to send pictures on Outlook Express 6.0. Now my friends are unable to open the files that I send to them.

I am running Windows XP and have all the updates.  I use a Dell computer six years but still works well.    I have Outlook Express 6.0, which I think is common to updates.  Until last week, I used to be able to go in the folder 'My images' my documents.  Then I could click on the thumbnail of the photo and choose E-mail this file option.  I can still do all of these things, and in my folder of emails sent, it seems that my email has been sent with the image in two piece attached and incorporated into the enamel.  BUT my friends say the email is empty or the picture is distorted with the bottom half cut off when they try to open it.  I haven't changed anything, why what is happening?

It would seem that something is corrupting the message when you send it, and when it happens.  Try to send you a copy of the messages you send with pictures and see if you get the message intact.  Compare what you get with what is in your sent items folder.  BTW, images are attached only once.  By default, they will appear at the end of messages if they are attached, but they are not included twice when transmitted.

If you receive a message truncated as your other recipients, find interference antivirus (see www.oehelp.com/OETips.aspx#3).  You can also try to rule out problems on your computer by clicking file | Store identity in OE and establishment of a new identity, which will give you a new message and the hive of the registry, then you can add your account and test to see if this solves the problem.

Steve

Tags: Windows

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