Username or incorrect password when it is opened, Microsoft Money file
I was using the money for several years now, with the same user name and password. Not all of a sudden the money does not recognize these. I tried everything but nothing works. I tried to reset my password, but it doesn't always work. I've uninstalled and reinstalled the sunset money more version, but still nothing.
I tried to create a new money file with the Windows Live ID, but it does not always recognize mu username or password.
Runs from zero, do not use a password, I don't know what to do. I am not technically savvy so keep in mind, with all the answers.
I use Windows 7 if that helps.
Thank you
Kate
Hello Kate,
Thank you for your response.
I appreciate your time.
I suggest you to check the issue in a new user profile as old user profile may be corrupted.
Refer to this article:
Correction of a damaged in Windows 7 user profile
https://support.Microsoft.com/en-us/help/14039/Windows-7-fix-corrupted-user-profile
Please keep us updated.
Thank you
Tags: Windows
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