Users of blackBerry Smartphones New questions

Hi all - just got the Blackberry Curve 8900 yesterday and so far am liking it a lot.  I thought a lot of my questions, here are a couple that may be "duh" kinds of things, but I can't understand them:

-I signed up for Viigo and downloaded the BB and looked at him for a while and then it closed. But now... can not know where it is or how to get in.  I think it is supposed to be an icon on the main screen, but there is no, and if I go in the folder apps, it isn't here either.

-The same with Pandora.  I was listening to him last night, but this morning can not understand how to enter again.

-I can't go to any of my work emails, which are both accessible from the web.  When I log into one, looks like it is loading up, but I get a blank screen; When I connect to another, I click on connection and it goes back to the login screen, no error message I can see.  (it's perhaps too specific to answer, I don't know-)

-I would like to download Evernote.  On the Evernote page it tells me to click on the Blackberry applications page, but once I'm there, I can only find "featured apps", even though I know it must be a lot more -?  How can I get all the apps available on the Blackberry applications page?

-I uploaded an image, but it isn't in my photo file.

-When I put my my old phone t-mobile SIMS card in the BB and asked him to import the contacts, she won only the first number; in some cases, I got home, cell and work + E-mail numbers - do I have to type all that for each person?

Sorry for all the questions - I guess it'll take me all day to get everything I like. Thanks for any help anyone can give me-

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-Viigo and Pandora, check your download folder, the folder Applications, the et.c

-For your e-mail to work... they are configured to push on your device? Or you connect via the BlackBerry browser?

-Open the media icon > Menu key (to the left of the trackball) > Explorer and look in all folders.

-AddressBook > Menu > SIM Phone Book > let it open > Menu > copy everything in the address book.

Good luck and welcome to the Forums.

Tags: BlackBerry Smartphones

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    Jan

    Hi janneman021

    Welcome to the Forums of the BlackBerry Support

    By 'User ID' do you mean the user name or the email as your opportunity for your BlackBerry ID?

    janneman021 wrote:

    I realized that my ID is incorrect and wanting to change it. Towards the high that I had to reset my password and it was to send to an email address 'wrong' to which I can not access.

    There are many ways to reset our password BlackBerry ID as well as to change or update the password for the username or email that we use for our BlackBerry ID however... If the user name or the email we use for your BlackBerry ID is invalid or is not accessible, then we're stuck!

    You can try to call your carrier to see if they can help you with this situation, if this fails, then there is no other choice, but you must create and use a new complete BlackBerry ID using a valid Email address. Refer to this help Knowledge Base:

    KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

    However... In doing so, you will lose access to any of your paid apps you've purchased from BlackBerry World.

    Good luck.

  • BlackBerry Smartphones strange question need help ASAP!

    I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is 7.1.0.746 (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

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    Bold_4_9900 wrote:
    Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

    This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

    We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

    KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

     

    Bold_4_9900 wrote:
    Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

    There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

    Let me know if you have any questions.

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    I updated my version of the OS, I'll give it a week and see if it improves my battery.

  • BlackBerry Smartphone email question

    I am a new user of blackberry and you have the 8830 World Edition.

    I want to tell her to NOT download e-mail unless I he REQUEST.  I found an option in help who said that I could tell him not to do so when it was connected (charge), but this option does not seem to exist on my Blackberry Desktop program (where he says, ' I want to find an option to e-mail).

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    2. Yes. You can set your device to automatically delete messages when you press DELETE and then not ask for confirmation.

    Messages folder > Menu key (to the left of the trackball) > Options > General Options > delete = no

    Also, you can delete several adjacent messages by scrolling to the first delete and then pressing the SHIFT key (lower-left) and scrolling upwards or downwards to the walls messages. Press the delete key. Went.

    OR by scrolling to any date separator bar in the list of messages by pressing Menu > delete prior.

    May I suggest you look at www.stinsonddog.com and download the PDF file for the device advice 8800 at the bottom of the page. These and MANY more basic fundamental questions is studied it. After reading it, you'll feel like a PRO. Print the document and read and practicing the tips on the device while reading it.

    Good luck.

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    -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

    -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

    -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

    -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

    -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

    -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

    -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

    -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

    -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

    -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

    -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

    -Are there also a front-facing camera for 3G video chat?

    -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

    -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

    -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

    Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

    Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

    Hi and welcome to the Forums!

    Wow! You do your job, I admire that! I'll answer what I can...

    MirceaKitsune wrote:

    -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

    3GP is the native video recording format. All you need is the codec on your PC to read. I downloaded a free transcoder and it not only transcode avi (and other formats) for me, but also to put the codec appropriate in what I can play natively without transcoding. QuickTime, I think a codec were also held. There are plenty of audio and the recorded video.

    MirceaKitsune wrote:

    -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

    Hmmm... haven't really tried to do... worst case, of course you can rename them later.

    MirceaKitsune wrote:

    -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

    In fact, storm BBs use two detection of heat as well as the physical press. It's called SurePress technology. Heat detection determines where on the screen you touch and then physical pressure activates the 'click' somehow. The entire screen is great physical button, whose activity is determined by your finger on the screen position when you press. As such, I doubt it'll work with gloves on at all. I know, on the ski slopes, I remove my glove to do something with my 9550.

    MirceaKitsune wrote:

    -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

    On the BB, a port for all functions. Micro USB for charging and attached USB data transfer. When connected to a PC with the drivers installed, the BB will be time load (from the USB port of the PC) as well as allow the transfer of data.

    MirceaKitsune wrote:

    -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

    Technically, the BB model is unrelated to the size of the SD card, it supports. It is rather a function of the OS level that the BB is running according to the instructions this KB:

    • KB05461 Formats supported by the version of BlackBerry Device Software of card MicroSD

    MirceaKitsune wrote:

    -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

    What this site is fake. If you happen to be in a business with BES (or purchase hosted BES) environment, you can indeed have the enhanced features that allow only to BES. But, through BIS (Blackberry Internet Service), you can interface more all connected to the internet e-mail services. See this:

    You mus, t, however, Subscribe to the level of the appropriate of your carrier data plan to activate the true PUSH email function bis.

    MirceaKitsune wrote:

    -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

    I've never tried it myself, but I'm sure you can define file types to be ringtones to several media.

    MirceaKitsune wrote:

    -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

    Applications can be installed via the data cable as long as they meet the necessary criteria to make according to this KB:

    • KB15172 How to install applications using the application loader tool in BlackBerry Desktop Manager

    If you have the .jad file, which can simply be copied on the BB and then executed on the BB to install the application.

    MirceaKitsune wrote:

    -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

    Support no BB FLASH at the moment.

    • KB13156 Support for Macromedia Flash for BlackBerry smartphones

    MirceaKitsune wrote:

    -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

    You can find all media information of compatibility via this KB:

    • KB05482 Media types supported on the BlackBerry smartphone

    MirceaKitsune wrote:

    -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

    Yes, you can download themes (I have to admit no experience with this...) I found no need to use themes that I need my BB to feature what I need... themes he dressed simply in my humble OPINION). I have no idea on how to create themes.

    MirceaKitsune wrote:

    -Are there also a front-facing camera for 3G video chat?

    N °

    MirceaKitsune wrote:

    -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

    This issue is not that I consider as responsible. Everyone has their particular circumstances they need to meet. The features of the search machine and the frequency ranges of carriers that you want to run. Then choose the device that fits your specific needs.

    MirceaKitsune wrote:

    -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

    Without no doubt... but this isn't an authoritative answer. And you will not be able to receive replies by authorities here. Basically, upgraded the specs for OS 6.0 here:

    With the series Storm conspicuous by their absence, I consider any current to be candidates for the OS6.0 storms. But it is indeed in my humble OPINION.

    MirceaKitsune wrote:

    -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

    Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

    Hmmm... release information can be found here:

    But I'm not sure of your premises. You seem to be saying that you are locked in your level of update of carriers, as long as your BB is blocked. This is false. Unlocking is simply the function to allow your BB run on a network of different carriers... at the level of the BONE is irrelevant to that. You are free to use the carriers released OS for your specific model BB... There is just a tiny thing that you need to follow. But unlocking is not necessary to do so. There's nothing illegal or anything about unlocking. But it is useless unless and until you want to reverse your BB to another carrier.

    MirceaKitsune wrote:

    Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

    Anything stupid on your questions at all... took a while to write the answers and I regret that I have not all of them for you.

    Good luck and let us know!

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    willertel wrote:
    I want to set up a short number that made up my office and enters the letters/password box after voice mail comes into play.  Speed dial, I'm putting in place is for my office - not the Blackberry... I can only see ways to add contacts (with none of the appendices) existing at a speed dial button...

    I don't know what you mean by "appendices".

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    from the home screen:
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    allanc wrote:
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    I can't find this option in the documentation.

    Are there?

    Yes, in your BIS account for this email address configuration. Change the configuration and at the bottom, you will see a checkbox automatically BCC messages.

    Then, on your Outlook, you can set a filter for incoming messages of yourself to be re-directed to your sent folder.

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    Thank you very much for the help!

    The instructions in the link to fix the box voice speedial was a little too, lol. So I didn't remove the battery, put it in and my voicemail is automatically assigned to the speedial #1.

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