Using Outlook Express 6 with multiple identities.

Had the hard drive problems.  He has been replaced by Dell warranty.  I have set up outlook express 6 with multiple identities.  I can't go from one to the other identity and return to the original, without having to restart my computer.  Dell has said that some things need to be changed to make it work properly.  They tell me what they were without a heavy load.  I used to use this feature with my old hard drive.  Help me please if you can...  Thanks in advance.

Hi El KG,

1. do you receive error messages or error codes?

You can read the following article and check if it helps:

OLEXP: "identity switch canceled" when starting Outlook Express

http://support.Microsoft.com/kb/224463

Also check the following links:

OLEXP: How to create and use identities in Outlook Express 5.x and 6.0

http://support.Microsoft.com/kb/209169

http://www.Microsoft.com/Windows/IE/community/columns/identity.mspx

http://social.answers.Microsoft.com/forums/en-us/outlookacct/thread/b53f3c5a-3733-4510-91dB-a23dc6224fc5

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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