Utilities Pro PC - Optimizer Pro

Hello.

In the search for the 'Bank' on my HP Pavilion (windows 8) recommended for Apps (for a free program 'type of office'), I seem to have carried over to downloaded a piece of malware called PC Optimizer Pro at the same time.

I tried to add/remove software n my control panel and also followed some info I found online on the deletion of the registry files however, I'm not 100% convinced that it is all removed, especially since when I did try and delete the software from the control panel I found myself with 4 files namely;

OptProReminder.exe and OptProCrash.dll OptProCrash_x64.dll OptProCrashSvc.dll

When I try and delete these it is said that they are currently in use and cannot be deleted.

Can anyone help please - a 'guide of the fool"appreciated not a computer boff

Thank you very much

Amanda

Hi Amanda,.

Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I saw your post about the problem with PC Optimizer Pro. I found a link to a forum of the third when the user boopme recommend Revo Uninstaller Freeware that worked for the original poster. As the Revo is not software HP that I can't really recommend that and use it at your own risk. It just seems to be the only solution that I can't find where you don't have to download a bunch of questionable software.

Thank you

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